Assistant Manager(09197) - 2278 Washington Road

Domino's; Illinois; On-site; USD 40,000 - 55,000; Full time

Job summary

Domino's Pizza in Washington, United States, is seeking an enthusiastic Assistant Manager to oversee daily store operations, lead a team, and deliver exceptional customer experiences. You will manage cash handling, assist in training staff, ensure food quality, coordinate scheduling, and partner with the store manager to apply company policies while maintaining a positive, team‑oriented work culture.

Experience in restaurant or retail management and the ability to work evenings, weekends, and

Qualifications

• Proven leadership experience in restaurant or retail management.
• Ability to motivate and guide a team to meet goals.
• Excellent customer service skills and professional demeanor.
• Strong math/problem-solving for cash handling and inventory.

Responsibilities

• Oversee daily store operations and manage shifts efficiently.
• Lead and motivate team members to achieve performance goals.
• Ensure high standards of customer service and food quality.
• Handle cash management and financial transactions accurately.
• Assist in training and developing new team members.
• Maintain a clean and organized work environment.
• Answer phone calls and process customer orders promptly.
• Collaborate with the store manager to implement policies and procedures.
• Resolve customer concerns and complaints professionally.
• Contribute to inventory management and stock control.
• Assist in scheduling and staffing to meet business needs.
• Promote a positive and team-oriented work culture.

Skills

Leadership

Customer service

Cash handling

Communication

Multitasking

Team motivation

POS systems

Problem solving

Time management

Education

High school diploma

Tools

POS systems

Basic computer apps

Job description

Job Description

Domino's Pizza is seeking an enthusiastic and dedicated Assistant Manager to join our team at 2278 Washington Road in Washington, United States. As an Assistant Manager, you will play a crucial role in ensuring the success of our store operations and delivering exceptional customer experiences.

• Oversee daily store operations and manage shifts efficiently
• Lead and motivate team members to achieve performance goals
• Ensure high standards of customer service and food quality
• Handle cash management and financial transactions accurately
• Assist in training and developing new team members
• Maintain a clean and organized work environment
• Answer phone calls and process customer orders promptly
• Collaborate with the store manager to implement company policies and procedures
• Resolve customer concerns and complaints professionally
• Contribute to inventory management and stock control
• Assist in scheduling and staffing to meet business needs
• Promote a positive and team-oriented work culture

Qualifications

• Proven experience in restaurant or retail management, preferably in the food service industry
• Strong leadership skills with the ability to motivate and guide team members
• Excellent customer service skills and a friendly, professional demeanor
• Proficiency in math and problem-solving for effective cash handling and inventory management
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Excellent communication skills, both verbal and written
• Physical ability to lift up to 25 pounds and stand for extended periods
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Strong organizational and time management skills
• Ability to make quick, sound decisions in high-pressure situations
• Proficiency in using point-of-sale systems and basic computer applications
• High school diploma or equivalent; additional education or training is a plus

Additional Information

What are we looking for? The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Assistant Manager:

• Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people. You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work.
• A clean driving record and the ability to pass a Motor Vehicle Record check. Safety is a priority for us and we want to make sure anyone we put on the road is safe to be there. You will also need access to reliable vehicle that is insured and have a valid driver's license
• A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team.
• You have to be at least 18 years old.

You’ll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got.