Assistant Manager(03904) - 711 Southbridge st

Domino's Franchise; Auburn (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Domino's Franchise in Auburn, Massachusetts is seeking an Assistant Manager to join our dynamic team. This role involves overseeing daily store operations, leading and supporting team members, and ensuring a positive customer experience.

The ideal candidate will have prior supervisory experience, strong operational understanding, and a passion for team development. This position offers growth potential and a chance to make a real impact within the organization.

Qualifications

• Minimum 1-2 years of supervisory or management experience.
• Demonstrated success in team leadership and staff development.
• Experience with inventory management and cost control.

Responsibilities

• Oversee all daily store operations during assigned shifts.
• Lead, mentor, and support team members.
• Prepare and stock products, maintaining food safety standards.

Skills

Strong mathematical abilities

Excellent verbal and written communication skills

Proficiency in cash handling

Strong organizational and time management skills

Customer service excellence

Ability to work collaboratively

Education

High school diploma or equivalent

Tools

Point-of-sale (POS) systems

Job description

Assistant Manager

Join our dynamic team in Auburn, United States, as an Assistant Manager at our location on Orion Drive. We're looking for a motivated and detail-oriented leader who is passionate about driving operational excellence and fostering a positive team environment. As an Assistant Manager, you'll play a crucial role in ensuring the success of our store while supporting and developing our team members. This is more than just a job— it's an opportunity to build a rewarding career with growth potential and the chance to make a real impact on our organization's success.

Responsibilities

• Oversee all daily store operations during assigned shifts, including cost controls, inventory management, cash handling, and customer relations
• Lead, mentor, and support team members to ensure they meet performance standards and feel valued and motivated
• Maintain strict adherence to all company policies and procedures, setting a positive example for the entire team
• Manage staffing schedules, ensuring adequate coverage and addressing attendance and punctuality concerns
• Operate all store equipment and ensure proper maintenance and cleanliness of the facility
• Receive, process, and fulfill customer orders with accuracy and efficiency, both in-person and over the phone
• Conduct inventory counts and complete associated paperwork with precision and attention to detail
• Implement cost control measures and analyze financial performance to drive profitability
• Communicate effectively with customers and team members, resolving issues with empathy and professionalism
• Prepare and stock products, maintaining food safety standards and quality control
• Contribute to store marketing initiatives and promotional activities to drive customer engagement
• Analyze operational data and make data-driven decisions to improve store performance
• Foster an inclusive and collaborative work environment where all team members can thrive
• Demonstrate flexibility and resilience in adapting to changing business needs and challenges

Required Skills & Competencies

• Strong mathematical abilities, including the capacity to add, subtract, multiply, and divide accurately and quickly
• Proficiency in cash handling and the ability to make correct monetary change
• Excellent verbal, written, and telephone communication skills
• Competency in computer operation, including keyboard and touch screen data entry
• Proven ability to take and process orders efficiently and accurately
• Strong organizational and time management skills
• Demonstrated problem-solving and decision-making abilities
• Ability to work collaboratively with diverse team members
• Customer service excellence and a customer-focused mindset
• Physical capability to perform job duties, including standing for extended periods, lifting, and working in varying temperatures

Required Experience

• Minimum 1-2 years of supervisory or management experience
• Proven experience in food service, retail operations, or a similar fast-paced environment
• Demonstrated success in team leadership and staff development
• Experience with inventory management and cost control
• Track record of delivering excellent customer service

Preferred Qualifications

• Experience with point-of-sale (POS) systems and restaurant management software
• Knowledge of food safety regulations and best practices
• Previous experience in a multi-unit or franchise environment
• Certification in food safety or ServSafe
• Experience with budget management and financial analysis
• Demonstrated ability to train and mentor team members

Essential Attributes

• Detail-oriented with strong analytical skills
• Assertive yet empathetic leadership style
• Transparent communicator with strong interpersonal skills
• Resilient and adaptable to changing circumstances
• Motivated and goal-oriented with a visionary approach to store success
• Reliable, punctual, and committed to operational excellence
• Flexible availability, including evenings, weekends, and holidays as needed

Additional Information

• Depth perception
• Ability to differentiate between hot and cold surfaces

Temperaments

• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Physical Requirements

• Standing – Most tasks are performed from a standing position
• Walking – For short distances and short durations
• Lifting – Bulk product deliveries are made twice a week or more and are unloaded by a team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high
• Carrying – Large cans weighing 3 pounds, 7 ounces are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances and weigh approximately 12 pounds per tray
• Pushing – To move trays placed on dollies. A stack of trays on a dolly is approximately 24-30 pounds and requires a force of up to 7.5 pounds to push. Trays may also be pulled
• Climbing – Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, or perform maintenance
• Stooping/Bending – Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30-45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients
• Crouching/Squatting – Performed occasionally to stock shelves and to clean low areas
• Reaching – Reaching is performed continuously; up, down and forward
• Hand Tasks – Eye-hand coordination is essential; use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists