Assistant Manager(02971) - 12545 State Rd 143 Space A

SmartRecruiters, Inc.; Highland (IL); On-site; USD 40,000 - 54,000; Full time

Job summary

SmartRecruiters, Inc. in Highland, IL is seeking an enthusiastic Assistant Manager to oversee daily store operations, lead a teamwork-oriented staff, and deliver exceptional customer service.

You will handle cash transactions, train new associates, ensure policy compliance and food safety standards, and work with management to boost store performance.

This role requires reliable availability for evenings, weekends, and holidays, with a strong eye for detail and guest satisfaction.

Qualifications

• Proven leadership in fast-paced retail or food service.
• Strong interpersonal and communication skills.
• Proficiency in basic math and cash handling.
• Ability to multitask in a high-volume setting.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.
• High school diploma or equivalent; business studies are a plus.

Responsibilities

• Oversee daily store operations during shifts.
• Lead and motivate team to achieve high performance.
• Handle transactions and manage cash flow accurately.
• Provide exceptional customer service and resolve inquiries.
• Assist in training new team members.
• Ensure compliance with company policies and food safety regulations.
• Maintain clean, organized work environment.
• Assist in inventory management and stock orders.

Skills

Leadership

Customer service

Cash handling

Team motivation

Multitasking

Education

High school diploma or equivalent

Business studies preferred

Tools

POS systems

Basic computer skills

Job description

• Full-time
• Job Category Org: Store Assistant Manager

Job Description

We are seeking an enthusiastic and detail-oriented Assistant Manager to join our team in Highland, United States. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of our store and delivering exceptional customer service.

• Efficiently manage and oversee daily store operations during assigned shifts
• Lead and motivate team members to maintain high performance standards
• Handle financial transactions and manage cash flow accurately
• Provide outstanding customer service by addressing inquiries and resolving issues promptly
• Assist in training and developing new team members
• Ensure compliance with company policies, procedures, and food safety regulations
• Maintain a clean and organized work environment
• Process customer orders via phone and in-person with accuracy and efficiency
• Collaborate with the management team to implement strategies for improving store performance
• Assist in inventory management and supply ordering as needed

Qualifications

• Proven leadership experience in a fast-paced retail or food service environment
• Strong interpersonal and communication skills with the ability to interact effectively with customers and team members
• Excellent problem-solving abilities and decision-making skills
• Proficiency in basic math and cash handling
• Ability to multitask and prioritize in a high-volume setting
• Physical stamina to stand for extended periods and lift up to 25 pounds
• Flexibility to work various shifts, including evenings, weekends, and holidays
• High school diploma or equivalent; further education in business management is a plus
• Proficiency in point-of-sale (POS) systems and basic computer skills
• Positive attitude with a customer-first mindset
• Strong attention to detail and commitment to maintaining high quality standards
• Time management skills and ability to meet deadlines consistently

Additional Information

All your information will be kept confidential according to EEO guidelines.