Assistant Manager

Windsor Fashions; Willow Grove (PA); On-site; USD 45,000 - 60,000; Full time

Job summary

Windsor Fashions in Willow Grove, PA is seeking a motivated Assistant Manager to join their retail team. This role is essential in supporting store operations to drive productivity in sales and team performance.

As a key member of the management team, you will coach associates and enhance the shopping experience for customers. Ideal candidates will possess at least 1 year of retail management experience and strong communication skills, helping foster a culture of respect and ownership within the team.

Qualifications

• At least 1 year of retail management experience.
• Proven leadership experience and the ability to develop and motivate a team of up to 25 employees.
• A quick thinker who can resolve issues as they arise with customers and associates.

Responsibilities

• Drive sales to ensure the overall success of the store.
• Support the Store Manager in hiring the right people.
• Own the sales floor to ensure you execute daily operations.
• Partner with the Store Manager to supervise and conduct training.
• Maintain a neat, clean, and tidy store.

Skills

Retail management experience

Leadership

Effective communication

Problem-solving

Education

High School diploma

Job description

Job Details

Level: Management

Job Location: 03 Willow Grove - Willow Grove, PA 19090

Position Type: Full-Time/Part-Time

Education Level: High School

Job Category: Retail - Management

About Windsor

Beauty is eternal. It is captured in the way you feel and in the way you look. It is timeless. Every generation needs to feel beautiful. Some things don’t change. Some things should not change.

Helping women feel beautiful has been our mission since we first opened our doors in 1937. The fashions have changed but the Windsor dream has not. Icons come and go – from Jacqueline Kennedy to Princess Diana to the red carpet of today. Throughout it all Windsor has made beauty accessible to all women, not just the celebrities.

From the beginning, Windsor has been owned and operated by generations of the Zekaria family. Their caring vision of shared beauty affects everything we do.

Women come to Windsor to find that perfect look that makes them feel beautiful and we have been there for them for all of life’s important moments – your first kiss at the dance, graduation, the big interview and the wedding party. Lives have been changed, and the memories will live forever.

Windsor continues to bring that Oasis experience to you in over 200 stores and through our online shop.

Job Summary

Why you matter: As a Windsor Assistant Manager you are a key member of our store leadership team. You support the team in driving our mission statement in your store. You are responsible, in partnership with your Store Manager, for achieving store productivity in terms of sales, shrink, payroll and expenses. You coach and motivate a high‑performing team of fashion‑loving Stylists while treating everyone with dignity and respect.

What you do

• Drive sales to ensure the overall success of the store. As the “Host of the Party” you build brand loyalty by providing an omni‑channel Oasis experience to every customer and provide feedback to do more with less and create value for the brand.
• Find and retain great talent: support the Store Manager in hiring the right people, maintain a wide talent pool, and provide an exceptional onboarding experience that supports the store’s retention goals.
• Plan and organize in detail to get the job done. Own the sales floor to ensure you execute daily operations and create the Oasis for your customers.
• Lead people: partner with the Store Manager to supervise and conduct training, lead by example, communicate clearly and foster a culture of continuous improvement with stylists through recognition, coaching, feedback, and utilizing company tools and programs.
• Act with integrity: follow all Windsor policy and procedures.
• Take pride in your store: support the execution of the Windsor Merchandising Directive, maintain a neat, clean, and tidy store in compliance with Windsor’s Visual Guidelines, and make smart merchandising decisions.
• Serve as a culture champion: live and promote Windsor values in everything you do, delivering your best every day by fostering a culture of respect, care, ownership, and personal commitment.

What makes you stand out

• At least 1 year of retail management experience.
• Proven leadership experience and the ability to develop and motivate a team of up to 25 employees.
• A quick thinker who can resolve issues as they arise with customers and associates.
• Effective communicator in both group settings and one‑on‑one interactions.
• Welcome feedback and always ready to improve.