Assistant Manager

Foot Locker; Whitehall (Lehigh County); Presencial; USD 23 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus Incentive

Employee Discount

Flexible Pay Options

Career Development

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) & Roth 401(k)

Life Insurance

FSAs

Resumo da oferta

Foot Locker is seeking an Assistant Store Manager to lead with energy and ownership, coaching the team and driving sales while ensuring a smooth store operation.

The ASM supports the Store Manager, manages daily duties, and upholds service standards in a fast-paced, customer-centric environment. This role requires flexible hours, strong communication, and a willingness to own outcomes.

Qualificações

• 1+ years of retail leadership experience.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Responsible, self-motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.
• Experience as Key Holder, Supervisor, or Assistant Manager.
• Experience in fast-paced high-volume retail.
• Interest in pursuing long-term career growth in retail leadership.

Responsabilidades

• Lead by example on the sales floor with energy and ownership, guiding customer interactions.
• Coach the team to deliver great service, share product knowledge, and excite customers.
• Support sales goals by staying engaged on the floor and closing with customers.
• Open/close store operations, cash handling, and floor coverage.
• Maintain store organization, readiness, and smooth execution.
• Follow safety, loss prevention, and SOPs to protect people and product.
• Take ownership of issues and uphold high standards for store execution.
• Use retail tech to enhance the customer experience and support teams.

Conhecimentos

Retail leadership

Customer service

Team coaching

Flexible hours

Descrição da oferta de emprego

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

Assistant Store Manager (ASM) Overview

The Assistant Store Manager (ASM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving sales results, coaching the team, and keeping the store running strong; day in and day out.

Assistant Store Managers are hands on leaders who move with urgency, stay connected to customers and teammates, and take pride in their store. With an “Always on, Never no” mindset, ASMs help set the tone on the floor while taking ownership of what they can control to deliver a great customer experience.

Responsibilities

What You’ll Do

Customer Experience & Sales

• Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.

Store Ops & Execution

• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.

Teamwork & Leadership

• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and helping close performance gaps.
• Jump in wherever needed to support the team and store priorities.

Qualifications

Required

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Preferred

• Previous experience as a Key Holder, Supervisor, or Assistant Manager.
• Experience in a fast paced or high volume retail environment.
• Interest in pursuing long term career growth in retail leadership.

What Success Looks Like

• Engagement: You bring hustle to every shift, moving with purpose and staying attentive to customers, teammates, and store needs.
• Sales: You help drive store sales and conversion through strong floor leadership.
• Customer Experience: You live the “Always on, Never no” mindset with a positive, can do attitude.
• Execution: Take an owner/operator approach. You hold standards high and get things done.
• Team: We win as one! You show up as a supportive, accountable teammate who lifts others up.

Benefits

At Foot Locker, We Value Innovation, Authenticity, And Integrity In All That We Do. To Uphold The Security And Fairness Of Our Hiring Process, We Ask That Candidates Refrain From Using AI Tools, Including ChatGPT, During Interviews And Assessments. To Ensure a Smooth And Secure Experience, Please Review The Following Guidelines:

• Cameras must be on for all virtual interviews.
• AI tools are strictly prohibited during interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.

Pay

Pay: $20.50 / hour

Total Rewards May Include

• Bonus Incentive
• Employee Discount
• Flexible Pay Options
• Career Development & Advancement Opportunities
• Paid Time Off
• Medical, Dental & Vision Insurance
• 401(k) & Roth 401(k)
• Life Insurance
• Flexible Spending Accounts