Assistant Manager

World Market; West Jordan (UT); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Flexible scheduling

Discount up to 30%

Team support

Wellness resources

Anniversary rewards

Hands-on training

Benefits package

Job summary

World Market in West Jordan, UT is hiring an Assistant Manager for a fast-paced retail environment. You will lead a high-performance team, drive sales, and uphold brand standards in partnership with the Store Manager.

You will be responsible for customer experience, operations, merchandising, and staff development, with flexible scheduling to meet business needs. Join a team that values authenticity and teamwork.

Qualifications

• Proven leadership experience delivering results in a fast-paced specialty retail environment.
• Excellent communication skills and openness to feedback.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Strong planning and prioritization aligned with business needs.
• High sense of urgency and attention to detail.
• Creative problem solving and sound decision-making skills.
• Effective delegation and daily priorities execution.
• Minimum of 2+ years leadership experience in a fast-paced retail setting.
• Flexible schedule including nights, weekends and holidays as needed.
• Ability to stand for long periods and lift up to 40 lbs.
• Minimum age: 21 years.

Responsibilities

• Model and lead a customer-first selling culture by driving engagement and loyalty initiatives.
• Analyze business trends using available reporting to identify opportunities and actions.
• Maintain World Market culture, values, and brand standards.
• Plan and execute daily tasks in absence of Store Manager and in partnership with leadership.
• Recruit, develop, and retain a high-performance, customer-focused team.
• Utilize company tools and training resources to validate team execution of key functions.
• Validate and maintain Loss Prevention policies and inventory controls.
• Support and maintain a safe work environment through ongoing safety training and accountability.

Skills

Leadership

Communication

Coaching

De-escalation

Planning

Urgency

Attention to detail

Problem solving

Decision making

Delegation

Team management

Schedule flexibility

Physical stamina

Age 21+

Job description

New Store Opening in West Jordan, UT!

We are looking for dynamic Assistant Managers committed to operational excellence, collaboration, and team success.

Why You’ll Love World Market

For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won’t find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect. If you’re looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it—you’ve found it!

When you join our team, you’ll enjoy:

• Flexible scheduling that supports your lifestyle & work-life balance
• Up to 30% shopping discount on our unique finds for you and your designated shopper
• Working with a team who thinks the world of you
• Wellness resources to be and do your best
• Anniversary and recognition programs that celebrate you
• Hands-on training for career growth made for you
• Benefits -Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more

What You’ll Do

As an Assistant Manager, you will play a key leadership role in driving sales and profitability, fostering a customer‑first selling culture and executing daily business priorities. In partnership with the Store Manager, you will be responsible for leading and developing a high‑performance team while maintaining our values, brand, policies, and operational standards. Your Assistant Manager role will include leadership responsibilities in one or more of the following areas of the business: Customer Experience, Freight Flow, Operations and Merchandising. The area of responsibility will be determined based on business needs along with your experience, skills and career goals. Your primary job responsibilities will include but are not limited to:

• Model and lead a customer‑first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
• Analyze business trends utilizing all available reporting to problem‑solve business opportunities and take appropriate action
• Consistently exemplify, maintain, and foster the culture and values of World Market
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
• Recruit, develop, and retain a high‑performance, customer‑focused team that aligns with our company values through training, recognition, and performance management
• Utilize all company tools and training resources to educate and validate team execution of key business functions
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability

Skills & Experience You’ll Bring

Proven leadership experience delivering results, customer experience, and operational results in a fast‑paced environment

• Effective communication skills, being open to feedback, and the ability to adapt quickly
• Ability to provide in the moment coaching to associates
• Ability to de‑escalate store and customer situations effectively
• Ability to plan and prioritize according to the needs of the business
• Strong sense of urgency
• Attention to detail
• Creative problem solving
• Sound decision‑making skills
• Effective delegation skills
• Ability to execute daily priorities efficiently
• Minimum of 2+ years of leadership experience in a fast‑paced specialty retail environment preferred
• Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs
• Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
• Minimum age: 21 years

Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service. Benefits for full‑time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Search Jobs by Map World Market is a national specialty retailer founded in San Francisco in 1958. We are beloved for our wide assortment of stylish, quality furniture, home decor, and thoughtful gifts in addition to offering one of the largest assortments of candy and international food and beverage favorites from around the world. We are especially renowned for our unparalleled Christmas Marketplace featuring traditional cakes, cookies, and candy from Europe and beyond as well as special and unique holiday decor, ranging from trendy and whimsical to time‑honored and traditional. Our merchants search the globe for design inspiration, emerging trends, time‑honored handicrafts, and foods and beverages that are beloved by different cultures and countries. Their mission is to provide a spirited shopping environment where customers can discover great quality and great value in our ever‑changing, unique marketplace. World Market currently operates over 240 stores across the country in addition to our ecommerce site (worldmarket.com). We plan to continue growing with more stores opening in more places!