Assistant Manager

Qdoba; Warren (AR); On-site; USD 2,342,000 - 2,962,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k plan

PTO (vacation, sick, holiday)

Tuition reimbursement

Job summary

Qdoba in Warren, Arkansas is seeking an Assistant Manager to help run daily restaurant operations under the General Manager. You will focus on building a people- and guest-centric culture, maintaining brand standards and delivering top-tier service and food quality.

You will assist with staffing, training, and developing the team, while monitoring costs, compliance and guest satisfaction. The role requires leadership experience in QSR and a commitment to brand values.

Qualifications

• Must be 18 years or older due to state regulations.
• Minimum 2 years in QSR with at least 1 year in a leadership role.
• Excellent prioritization, interpersonal and problem- solving abilities.
• Strong communication, integrity and ability to recruit, coach and train staff.

Responsibilities

• Assist General Manager with recruitment, selection and training.
• Develop staff through training programs and standardized processes.
• Assign activities and monitor daily operations.
• Ensure compliance with labor laws and brand standards.
• Drive guest service and food quality while managing costs and budget.

Skills

Prioritization

Interpersonal skills

Problem-solving

Collaboration

Verbal communication

Written communication

Organization

Leadership

Recruitment

Coaching

Training

Motivation

Education

High school diploma or equivalent

Job description

Pay Range:$17.50 - $21.50/hour

POSITION SUMMARY:

The Assistant Manager is responsible for managing restaurant operations, in conjunction with or in the absence of the General Manager. Uses discretion in daily management decisions with accountability for living the Brand Values and helping the brand thrive. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.

KEY DUTIES/RESPONSIBILITIES:

• Assists the General Manager with new hire recruitment, selection, and training efforts
• In conjunction with the General Manager, responsible for the training and development of the restaurant staff; ensuring systems for training employees are fully implemented and followed.
• Assigns activities and tasks.
• Complies with all state and federal labor laws and regulations.
• Manages daily activities to achieve excellence in restaurant operational performance.
• Holds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience.
• Reviews practices and modifies as needed to continuously improve the guest experience.
• Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service.
• Partners with the General Manager in using management information tools to analyze restaurant operational and financial performance.
• Identifies trends and implements action plans for improvement.
• Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth.
• Considers cost/benefit impact of financial decisions and works to protect the brand.
• Monitors costs and adherence to budget and restaurant goals.

QUALIFICATIONS:

To remain compliant with state and federal laws, you must be at least 18 years old.

Education: High school diploma or equivalent required.

Experience: Minimum of 2 years QSR experience with at least one year of experience in a leadership position.

Skills/Knowledge/Abilities: Excellent prioritization, interpersonal, problem-solving, and collaboration skills. Effective verbal and written communication skills; highly motivated and organized. Can take direction from individuals in higher-level positions. Demonstrates integrity and ethical behavior. Comfortable working in a fast-paced environment with proven ability to recruit, hire, coach, train and motivate employees. Must have a valid driver’s license.

Physical Requirements: Ability to lift equipment and cases of product weighing approximately 10-50 lbs. Must be able to speak and hear clearly on the telephone and in person. Must be able to operate a computer, i.e., desktop, tablet, etc.

Additional:

• If opting to deliver catering orders, you must:
• Have an operable personal cell phone
• Use your personal cell phone to track (via app or text) when departing the restaurant with a catering order and upon delivery completion, in accordance with company safety procedures (no device usage while actively driving)

REASONABLE ACCOMMODATION:

Qdoba and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

Pay Range: $17.50 - $21.50/hour

Benefits:

• Medical, Dental, Vision, & 401k for eligible employees
• PTO (including vacation, sick & holiday)
• Tuition reimbursement

Privacy Policy:

https://www.qdoba.com/privacy

QDOBA takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.