Assistant Manager

The Salvation Army Syracuse ARC; Village of Endicott (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

The Salvation Army Syracuse ARC is seeking an Assistant Store Manager to create a pleasant and hospitable work environment and foster excellent customer relationships to meet sales goals.

The role involves assisting in payroll, scheduling, inventory, and ensuring policy compliance, with potential support at other store locations as needed. High school diploma and sales experience required.

Qualifications

• Experience in sales.
• Supervisory experience preferred.
• Ability to read and interpret simple income and expense reports.
• Must possess a valid driver’s license with acceptable DMV record.
• Good verbal and written communication.
• Ability to motivate a team.

Responsibilities

• Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
• Be well-versed in and ensure compliance to accounting, employee, and store policies.
• Assist the manager in meeting sales, production, and expense budget goals maintaining a profitable operation.
• Ensure that all production is taken from the back room and properly displayed on the sales floor.
• Receive applications and participate in interviewing applicants as needed.
• Assist in training, direction, and supervision of new personnel along with retraining for all personnel, as necessary.
• Assist, as required, in conducting regular evaluations of store personnel, identifying performance strengths and areas for development.
• Assist in scheduling of sales associates (and unpaid staff) to ensure full coverage in store at all times.
• Assist in completion of payroll information biweekly for all store personnel noting signatures, absenteeism, overtime, etc.
• In the absence of the manager, responsible to order merchandise to ensure that the store is well stocked, and all merchandise is “ragged out” and colorized in accordance with the ARC Command Rag Out Calendar.
• Responsible for the proper accounting and banking of cash receipts as per “Safekeeping of Salvation Army Funds” policy.
• Ensure that all paperwork and sales reports are filled out completely and forwarded to the finance department daily.
• In the absence of the manager, attend manager meetings and keep store personnel informed of new policies and directives.
• Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations and hold staff accountable for compliance.
• May be asked to fill in at other store locations.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
• Other duties as assigned by immediate supervisor and/or Administrator.

Skills

Sales experience

Supervisory experience

Verbal communication

Written communication

Motivate a team

Education

High school diploma or equivalent

Job description

About the Job

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

Assistant Store Manager

The Salvation Army Adult Rehabilitation Center is seeking a Assistant Store Manager to create and sustain a pleasant and hospitable work environment and excellent customer relationships in order to motivate staff and meet sales goals.

Duties:

• Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
• Be well-versed in and ensure compliance to accounting, employee, and store policies.
• Assist the manager in meeting sales, production, and expense budget goals maintaining a profitable operation.
• Ensure that all production is taken from the back room and properly displayed on the sales floor.
• Receive applications and participate in interviewing applicants as needed.
• Assist in training, direction, and supervision of new personnel along with retraining for all personnel, as necessary.
• Assist, as required, in conducting regular evaluations of store personnel, identifying performance strengths and areas for development.
• Assist in scheduling of sales associates (and unpaid staff) to ensure full coverage in store at all times. In the absence of the manager, post weekly work schedules for all store personnel. Schedule must include assignment, breaks, vacation, etc.
• Assist in completion of payroll information biweekly for all store personnel noting signatures, absenteeism, overtime, etc. Submit to finance department as requested.
• In the absence of the manager, responsible to order merchandise to ensure that the store is well stocked, and all merchandise is “ragged out” and colorized in accordance with the ARC Command Rag Out Calendar.
• Responsible for the proper accounting and banking of cash receipts as per “Safekeeping of Salvation Army Funds” policy.
• Ensure that all paperwork and sales reports are filled out completely and forwarded to the finance department daily.
• In the absence of the manager, attend manager meetings and keep store personnel informed of new policies and directives.
• Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations and hold staff accountable for compliance. Report safety hazards, property damage and personal injuries to Administrator, Store Supervisor, or designee.
• May be asked to fill in at other store locations.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
• Other duties as assigned by immediate supervisor and/or Administrator.

Qualifications:

• High school diploma or equivalent.
• Experience in sales.
• Supervisory experience preferred.
• Ability to read and interpret simple income and expense reports.
• Must possess a valid driver’s license with acceptable DMV record.
• Good verbal and written communication.
• Ability to motivate a team.

About The Salvation Army Syracuse ARC

For more than 100 years, The Salvation Army has operated rehabilitation facilities across the country that provide help and hope to individuals with a variety of problems, including issues relating to substance abuse. Our charitable residential programs offer spiritual, emotional, and social assistance in an environment designed to help participants live healthy, fulfilling lives.