Assistant Manager

Jimmy John's; University Park (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Jimmy John's in University Park, TX is seeking a capable shift manager to oversee day-to-day restaurant operations in the General Manager's absence, ensuring fast, accurate sandwiches and world-class customer service.

The role involves supervising 3–15 staff, training employees, managing supplies, cash handling, and ensuring cleanliness and efficiency during busy periods, with overtime as business dictates.

Qualifications

• Must be fluent in English (speaking, reading and writing).
• Strong math abilities: addition, subtraction, fractions, and percentages.
• Experience with Microsoft Excel and Word.

Responsibilities

• Supervise a staff of 3–15 employees.
• Provide on-the-job training for all employees.
• Oversee the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies to minimize waste and theft.
• Assist in the supervision of preparation, sales and service of food.
• Forecast daily food item needs and per-shift consumption.
• Ensure world-class customer service at all times.
• Route deliveries and supervise drivers to maximize delivery speed.
• Complete daily food preparation and opening procedures.
• Complete closing procedures.
• Maintain 100% integrity in systems and procedures.
• Process daily and weekly paperwork.
• Manage cash drawers during shifts.
• Audit previous shift procedures for integrity and completeness.
• Perform routine preventive maintenance on store equipment and supplies.
• Perform other related duties as required.

Skills

Staff management

On-the-job training

Cash handling

Customer service

English fluency

Tools

Excel

Word

Job description

Summary

Manages all function of the restaurant to ensure customer service and high quality products are delivered when the General Manager is not on duty. Responsible for the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.

Duties and Responsibilities

• Manages a staff of approximately three to 15 employees
• Provides on-the-job training for all employees
• Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies for the unit to ensure a minimum loss from waste and theft
• Assists in the supervision of preparation, sales and service of food
• Forecasts food items. Estimates what amount of each food item is needed
• Estimates what amount of each food item will be consumed per shift
• Supervises food preparation and service operations while on duty. Assists In Shopper during rush periods to ensure the maintenance of restaurant efficiency
• Ensures that every customer receives world class customer service
• Routes deliveries and supervises drivers to maximize delivery business and speed
• Completes daily food preparation including opening procedures, meat and vegetable slicing and bread production
• Completes closing procedures
• Executes systems and procedures with 100% integrity and completeness
• Completes daily and weekly paperwork
• Responsible for 100% of the cash drawers at all times during the shift
• Audits previous shift's systems and procedures for 100% integrity and completeness
• Completes preventive maintenance and upkeep on store's equipment and supplies
• Performs other related duties as required

Knowledge, Skills, Abilities & Work Environment

Must be able to speak, read and write the English language fluently and clearly. Must have strong math abilities in addition, subtraction, fractions, and percentages. Understand use of personal computer of various software such as Excel and Word.

Required to stand, walk, sit, use hands, reach with hands and arms, talk, hear, close vision, distance vision, peripheral vision and depth perception. Occasionally required to climb, balance, stoop, kneel, crouch or crawl, lift up to 50 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties the employee is occasionally exposed to mechanical parts. The noise level in the work environment is moderate.

Special Requirements

Willing to work overtime, holidays, weekends as business dictates. Must be 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance, clean driving record and must have physical stamina to work 50-60 hours per week.