Assistant Manager

Renew Cannabis Co.; Tyngsborough (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Benefits package

Job summary

Jushi Holdings Inc. is seeking an Assistant Store Manager for our Tyngsborough, MA location. This role oversees daily cannabis retail operations, including staffing, training, scheduling, purchasing, and compliance, reporting to the Dispensary Store Manager.

The ideal candidate will lead a team to deliver exceptional patient experiences in a fast-paced environment. Candidates should have strong leadership, cash handling, and customer service skills, with experience in retail or dispensary

Qualifications

• Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience.
• Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality.
• Excellent computer and technical skills, including retail POS systems and credit card processing terminals.

Responsibilities

• Maintain cannabis knowledge and educate patients on products and dosing.
• Lead store operations, including staffing, scheduling, inventory, cash handling, and compliance.
• Engage with customers to ensure a positive patient experience and team culture.
• Train and mentor staff, uphold policies, and support regional management.

Skills

Cash handling

Retail POS

Microsoft Office

Excel

Communication

Education

High School diploma or GED

Associate or Bachelor degree preferred

Tools

POS systems

Credit card terminals

Job description

Department: Retail Sales

Location: Tyngsborough, MA

Commitment: Full-time Non-Exempt (H)

Workplace Type: Onsite

Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Assistant Store Manager will be responsible for the day-to-day operations at the retail level, including staffing, training, scheduling, buying, visual merchandising, cash management, inventory management, and compliance adherence. This role requires competence in a fast-paced environment, strong leadership skills, and the ability to effectively interact with patients and other members of the Team to ensure a positive culture and the best possible patient experience for our clientele. You will be reporting directly to the Dispensary Store Manager.

WHAT YOU WILL DO

• Maintain a comprehensive understanding of cannabis; its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics
• Present a professional image in appearance, actions, and words
• Ensure accuracy with all cash handling
• Abide by city and state regulations at all times
• Maintain suitable inventory levels, perform daily inventory audits, and conduct all End of Month Inventory Counts and Reconciliations
• Receive deliveries, build purchase orders, and maintain accurate records
• Develop and maintain relationships with vendors
• Assist with Store Scheduling
• Complete daily and weekly tasks/duties as assigned by the Store Manager(s) and Regional Manager
• Maintain neatness, organization, and overall cleanliness of the entire store
• Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling display properties; producing merchandise displays in showcases, and on the sales floor
• Effectively and diplomatically handle employee or customer concerns and complaints while interfacing with the Store Manager(s) and the Regional Manager
• Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise
• Pre-Screen, interview, and develop a team who are passionate about medical cannabis and the service they provide
• Train store staff by reviewing, revising and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease
• Lead by example through being the ultimate illustration of service, dedication, pace and energy
• Mentor, motivate, elevate and inspire the team through training and performance reviews to ensure the company’s culture and expectations are met and exceeded
• Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines
• Provide support with various employee initiatives and team building
• Assist with different off and on hour events and specials
• Report all issues or complaints relating to the product to the Store Manager(s) in real-time
• Work closely with the Store Manager(s) to regularly evaluate the performance of the team, sales, products, procedures, and the company brand

WHAT WE ARE LOOKING FOR

• High School diploma or General Education Development (GED) required
• Associate or Bachelor Degree in any field preferred
• Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
• Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience (knowledge of retail environment)
• Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
• High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
• Must be comfortable in high-volume cash handling, Excel, and Microsoft Office
• Ability to learn quickly
• Effective oral communication skills
• Strong interpersonal skill
• Ability to work as part of a team
• Ability to build relationships

PHYSICAL REQUIREMENTS

• Constantly perform desk-based computer tasks
• Frequently sitting and standing
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl
• Must be able to work a flexible schedule to include weekends and holidays
• Complete any needed assistance including oversight and coverage outside of the assigned region as required
• An environment with moderate to loud noise level

WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI

We offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).

Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.