Assistant Manager

PFS - Professional Financial Services; Tallahassee (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive benefits package

Medical insurance

Dental insurance

Life insurance

Disability insurance

401(k) with company matching

Profit-sharing opportunities

Paid vacation time

Paid sick time

Paid holidays

Training and professional development

Career advancement

Job summary

Professional Financial Services in Tallahassee, FL is seeking an Assistant Branch Manager to join our team. The role partners with the Branch Manager to oversee daily operations and drive branch performance.

You will build relationships with customers and dealership partners, evaluate loan applications within delegated authority, and ensure accuracy and compliance in funding documentation, while coaching staff and supporting branch profitability.

Qualifications

• 0–2 years of auto-finance experience.
• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Strong Microsoft Excel and computer skills.
• Ability to manage multiple time-sensitive priorities.
• Ability to build professional relationships with customers, dealerships, and coworkers.
• Ability to handle confidential financial information with discretion.
• Ability to coach employees and provide leadership when the Branch Manager is away.
• Valid driver's license, required automobile insurance, and reliable transportation.
• Availability to work evenings and Saturdays as needed.

Responsibilities

• Support daily branch operations and performance with the Branch Manager.
• Build relationships with customers and dealership partners.
• Evaluate loan applications and make credit decisions within your delegated authority.
• Review loan and funding documentation for accuracy and compliance.
• Communicate funding requirements and credit decisions professionally.
• Assist with account management and collections for delinquent accounts.
• Coach branch employees and coordinate daily priorities.
• Provide branch leadership when the Branch Manager is absent.

Skills

Customer service

Leadership

Communication

Time management

Relationship building

Education

High school diploma or equivalent

Tools

Microsoft Excel

CRM software

Loan documentation systems

Job description

Assistant Branch Manager

Professional Financial Services | Tallahassee, FL

Full-Time | Branch Operations | Leadership Opportunity

Are you a customer-focused professional who enjoys helping people, solving problems, and leading a team?

Professional Financial Services (PFS) is looking for an Assistant Branch Manager to join our Tallahassee, FL team.

This is an excellent opportunity to grow your career in financial services while developing your leadership skills and making a meaningful impact on customers and your branch.

What You’ll Do

As an Assistant Branch Manager, you’ll partner with the Branch Manager to support the daily operation and performance of the branch. You’ll have an opportunity to:

• Build positive relationships with customers and dealership partners.
• Evaluate loan applications and make credit decisions within your delegated authority.
• Review loan and funding documentation for accuracy, completeness, and compliance.
• Communicate funding requirements and credit decisions professionally and promptly.
• Support account management and collection activities for delinquent accounts.
• Negotiate payment arrangements within company guidelines.
• Authorize repossessions when appropriate and within established requirements.
• Monitor payment arrangements and follow up on customer commitments.
• Help achieve branch goals related to account growth, delinquency control, and profitability.
• Coach and guide branch employees and help coordinate daily priorities.
• Partner with the Branch Manager to identify performance opportunities and implement action plans.
• Provide branch leadership when the Branch Manager is absent.
• Support administrative responsibilities such as processing payments, loan packages, and bank deposits when needed.

What We’re Looking For

You don't need a long career in finance to succeed here. We’re looking for someone who brings strong communication skills, professionalism, attention to detail, and a desire to grow.

• 0–2 years of relevant auto-finance experience.
• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Strong Microsoft Excel and computer skills.
• Ability to manage multiple time-sensitive priorities.
• Ability to build professional relationships with customers, dealerships, and coworkers.
• Ability to handle confidential financial information with discretion.
• Ability to coach employees and provide leadership when the Branch Manager is away.
• Valid driver's license, required automobile insurance, and reliable transportation.
• Availability to work evenings and Saturdays as needed.

What Professional Financial Services Offers

At PFS, we want our employees to have the tools and support they need to build a successful career.

• Competitive benefits package
• Medical insurance
• Dental insurance
• Life insurance
• Short- and long-term disability
• 401(k) with company matching
• Profit-sharing opportunities
• Paid vacation time
• Paid sick time
• Paid holidays
• Training and professional development
• Opportunities for career advancement
• Monthly bonus potential based on branch performance

Build Your Career With PFS

The Assistant Branch Manager role gives you the opportunity to develop your leadership abilities while gaining valuable experience in lending, customer service, account management, collections, and branch operations.

If you're ready to take the next step in your career and become part of a team that values customer relationships, accountability, teamwork, and professional growth, we want to hear from you.