Assistant Manager

Ontario Trillium Foundation; Sterling Heights (MI); On-site; USD 38,000 - 50,000; Full time

Job summary

Tim Hortons (US) in Sterling Heights is seeking an enthusiastic Assistant Manager to join its management team. In this role, you will lead and empower your team while ensuring exceptional guest experiences. Key responsibilities include training staff to maintain high standards of service and assisting management in daily operations. The ideal candidate has a customer service background, management experience, and the ability to lift 25 lbs. A flexible schedule and outgoing personality are also preferred.

Qualifications

• Customer service background preferred.
• Must be able to lift 25 lbs.
• Previous experience in Quick Service is an asset.

Responsibilities

• Teach, train, and guide your team to uphold high standards.
• Support the Manager and Owner, ensuring guests feel welcome.

Skills

Customer service background

Management experience

Flexibility

Friendly and outgoing

Job description

Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.

We're hiring Assistant Managers to join our team!

As part of the Management team at Tim Hortons, you empower and lead your team to deliver exceptional guest experiences. You are an enthusiastic role model and promote a respectful team environment. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Restaurant Management team and Owner in the day-to-day operations of a fast paced restaurant. You thrive in the fast paced atmosphere and love coming to work every day!

What will you do? You will:

• Use your enthusiasm to teach, train and guide your team to uphold our high standards of service and quality
• Use your expertise to support the Manager and Owner, and to make guests feel welcome every day.

Qualifications

• Customer service background preferred
• Must be able to lift 25 lbs
• Previous experience in Quick Service an asset
• Friendly and outgoing
• Flexible schedule
• Previous management experience preferred