Assistant Manager

Boom's Pizza; Shaker Heights (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Employee discounts

Paid time off

Job summary

Boom’s Pizza is seeking an Assistant Manager at our Van Aken location to lead a busy shift with energy and hospitality. You’ll oversee front- and back-of-house operations, coach teammates, and ensure every guest interaction reflects our standards for a great experience.

You will work closely with the General Manager, handle shift planning, and help maintain inventory, prep, and accuracy in cash handling, while supporting a welcoming, efficient dining environment.

Qualifications

• 1–2 years of restaurant or food service experience, ideally with supervisory responsibilities.
• Comfort with cash handling, inventory, and food safety standards.
• Strong communication and the ability to stay steady during busy times.
• Available for evenings, weekends, and holidays as scheduled.

Responsibilities

• Lead front- and back-of-house operations to keep shifts moving smoothly.
• Oversee opening readiness, including prep, line checks, stations, and cash drawers.
• Manage inventory, maintain pars, receive deliveries, and support ordering.
• Ensure food quality, cleanliness, sanitation, and safety throughout the shift.
• Provide coaching and feedback to team members and assist with training.

Skills

Supervisory experience

Guest service

Leadership

Communication

Job description

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Assistant Manager – Boom’s Pizza | Van Aken

$18–$20 per hour, plus tips

Pizza night is sacred. Help us make it awesome.

Great pizza gets people through the door. Great hospitality brings them back.

Boom’s Pizza is looking for an Assistant Manager at our Van Aken location who brings energy, takes initiative, and knows how to make people feel welcome. Someone who can keep a busy shift moving, jump in wherever needed, and help the team deliver an experience worth coming back for.

As the General Manager’s primary support, you’ll be a hospitality driver—setting the tone for service, building your team’s confidence, and making sure the care we put into our pizza carries through to every guest interaction.

If you love good food, enjoy leading people, and take pride in a shift well run, we’d love to meet you.

What You’ll Bring to the Table

• Create a welcoming atmosphere from the first hello to the final pickup.
• Lead by example with friendly, attentive service that makes guests feel noticed and appreciated.
• Help team members build menu knowledge, make thoughtful recommendations, and anticipate guest needs.
• Handle guest concerns with empathy, ownership, and follow-through.
• Keep hospitality a priority during the rush, when the details matter most.

Be the GM’s go-to.

• Partner with the General Manager to turn daily priorities into consistent action.
• Coordinate shifts, communicate expectations, and help the team stay organized.
• Take the lead when the GM is away, keeping service and standards on track.
• Share clear shift reports covering guest feedback, employee concerns, comps, and follow-up needs.

Keep the pizza—and the shift—moving.

• Work alongside the team in both front and back of house.
• Oversee opening readiness, including dough pulling, prep, line checks, stocked stations, and accurate cash drawers.
• Help manage inventory, maintain pars, receive deliveries, and support ordering.
• Hold the line on food quality, cleanliness, sanitation, and safety.
• Lead thorough closing procedures, reconcile drawers, and secure the restaurant.

Help your people succeed.

• Coach in the moment with clear direction and respectful feedback.
• Help train new employees and reinforce expectations through your own work.
• Build a team atmosphere where people communicate, pitch in, and support one another.
• Support staffing and scheduling needs, with final scheduling, hours, and disciplinary decisions handled by the GM.
• Bring employee concerns to leadership and help ensure appropriate follow-through.

What Makes You a Great Fit

• You have 1–2 years of restaurant or food service experience, ideally with supervisory responsibilities.
• You enjoy taking care of people—guests and teammates alike.
• You communicate clearly and stay steady when things get busy.
• You’re comfortable with food preparation, cash handling, inventory, and food safety standards.
• You notice what needs to happen and step in.
• You’re available for evenings, weekends, and holidays as scheduled.

Good Pizza. Good People. Shared Purpose.

Boom’s is part of Spice Hospitality Group, which unites its brands through a shared philosophy: seasonal and local sourcing, culinary craft, and thoughtful operations behind the scenes.

We make a P.A.C.T.

• Protect Your Peace: Support well-being, communicate boundaries, and manage stress.
• Always Learning: Stay curious, ask questions, and keep growing.
• Cultivate Joy: Celebrate wins and bring positive energy to the team.
• Trust + Respect: Be honest, value different perspectives, and treat people with dignity.