Assistant Manager

Extramile; Santa Cruz (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Same Day Pay

Fuel Discount

Employee Discount

Profit Sharing Bonus

Advancement Opportunities

Full-Time Benefits

401(k) with Company Match

Tuition Reimbursement

Job summary

Extramile is seeking an Assistant Manager to support store operations alongside the Store Manager. You will lead staff, deliver exceptional customer service, and help drive sales in a fast-paced environment.

The role requires strong leadership, comms, and a proactive attitude with availability for all shifts in a 24/7 operation. Benefits include full-time compensation and opportunities for advancement.

Qualifications

• Leadership experience in supervised roles.
• Strong customer service mindset and communication skills.
• Ability to work in a fast-paced retail/food-service environment.

Responsibilities

• Assist Store Manager in daily operations and staff leadership.
• Provide excellent customer service and train/ mentor employees.
• Enforce company policies and procedures with the team.
• Oversee open/close duties, cash handling, and deposits.
• Ensure cleanliness and sanitation of store, pumps, and food areas.
• Support scheduling, product stocking, and vendor orders.

Skills

Leadership

Customer service

Communication

Teamwork

Adaptability

Education

High School Diploma/GED

Job description

PAY: Starting at $20-$21 an Hour.

SHIFT: All Shifts

Are you seeking a career offering a healthy work-life balance and outstanding growth opportunities? We're looking for a motivated and experienced Assistant Manager to join our dynamic team. In this role, you will play a key part in supporting store operations, working closely with the Store Manager to ensure everything runs smoothly. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of achieving results in a fast-paced environment. Join us for a job, stay for a career, and enjoy the journey.

Perks/Benefits:

• Same Day Pay - Access your earnings when you need them
• Fuel Discount - $.20 off per gallon (up to 100 gallons)
• Employee Discount - 15% off most merchandise
• Profit Sharing Bonus – Paid twice a year
• Opportunities for Advancement – We promote from within
• Full-Time Benefits - Medical, dental, vision, and paid time off (PTO)
• 401(k) with Company Match + Performance-Based Raises
• Tuition Reimbursement – Up to $5,250 per year and more!

Duties/Responsibilities:

• Provide exceptional service while being courteous, always greeting and thanking all customers.
• Assist in training, mentoring, supervising, and providing leadership to employees.
• Follow, interpret, and enforce company policy and procedures with team.
• Suggest possible purchases to the customer and promote store specials.
• Ensure proper sanitation and food handling/prep/storage/disposal procedures are followed.
• Maintain interior/exterior cleanliness and supply stock of carwash, where applicable, keeping store outs to a minimum. Maintain cleanliness of store building, islands, and pumps.
• Restock shelving, displays, and coolers as needed, transferring of product keeping store outs to a minimum.
• Clean fast-food area, equipment, and stock as needed.
• Adhere to the guidelines in the Safety Manual and report any accidents or incidents to the manager immediately. Investigate and gather all pertinent information regarding customer and employee incidents/accidents.
• Works weekends and other shift work but must be available to work any shift.
• Effectively managing foodservice and beverage programs to ensure maximization of sales and minimizing loss.
• Enter all sales in the register at the time of sale and make safe drops as per company policies.
• Prepare and make daily deposits on the weekend, and when covering for the manager.
• Prepare weekly orders for products from suppliers as needed.
• Respond to an emergency at any time when the Store Manager is unavailable.
• Operate cash register and other store equipment when needed.
• Prepare cashier checkout and report accurately and according to policy.
• Other duties as assigned.

Skills/Qualifications:

• A High School Diploma/GED preferred.
• Our stores require open availability to meet the needs of a 24/7 operation, including nights, weekends, and holidays.
• Previous leadership experience, with a proven track record of supervising team members in a food service or retail environment.
• At least 3 months of customer service experience.
• A strong passion for providing exceptional customer service.
• Excellent communication skills and a friendly, can-do attitude.
• A valid Driver License and reliable transportation preferred.
• Must be of legal age to sell alcohol and tobacco and able to work around slot machines (NV only).
• Demonstrated ability to foster teamwork and collaboration to get the job done.
• The ability to think quick on your feet and react to change.

Physical Requirements:

• While performing the duties of this job, frequently required to stand, walk, bend, and twist; reach with hands and arms; climb or balance; stoop, kneel, or crouch; and talk and listen.
• Must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 65 pounds.
• Work safely in work conditions that include heat, cold, allergen, noise, and fume/chemical/odor from gasoline and cleaning chemicals.

Jacksons is an Equal Employment Opportunity Employer and will ensure that applicants and employees are given equal opportunities in employment and contracting activities regardless of race, religion, color, national origin, sex, age, disability, or any other protected characteristic.