Assistant Manager

J.Crew; Salt Lake City (UT); On-site; USD 24,452 - 30,720; Full time

Benefits offered by this job

Competitive base pay

Flexible days and hours

Merchandise discounts

Medical, dental, vision insurance

Paid time off

401(k) plan with matching

Job summary

J.Crew is searching for an Assistant Manager to enhance customer connections and support community engagement in Salt Lake City. This pivotal leadership role involves coaching a team, driving sales, and fostering a brand love among customers.

The ideal candidate has a strong fashion sense, excellent communication skills, and at least 2 years in retail leadership. The position offers competitive pay, flexible schedules, and diverse perks including discounts and benefits.

Qualifications

• 2+ years of experience in a similar role, preferably in specialty retail.
• Must be available during busy periods, including nights and weekends.
• Ability to lift and move at least 40 pounds.

Responsibilities

• Create personalized connections with customers to drive loyalty.
• Lead fit sessions to enhance product knowledge.
• Plan and execute local community events.

Skills

Customer connection

Fashion aesthetic

Goal setting

Effective communication

Technology adeptness

Education

High school diploma or equivalent

Job description

J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve created classic apparel with quality and distinctive point of view, and remain committed to confidence, character, and an American sensibility.

Job Summary

As an Assistant Manager, you are a key member of the leadership team. You’re responsible for supporting a profitable business, focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You’ll provide in-the-moment feedback and coaching so each team member can perform at their highest potential, partner with leadership to make adjustments, and seamlessly step in on tasks when needed.

Job Responsibilities

• Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.
• Observe associate performance on the selling floor and assist if necessary to make a connection or sale.
• Lead fit sessions that enhance product knowledge and fuel a style obsession.
• Help associates make the most of each customer interaction by sharing specific actions to improve outcomes.
• Ensure the team is always on track to make their goals and exceed customer expectations.
• Own the selling floor and ensure that the right people are in the right place at the right time.
• Be ready to step in for another manager as needed.
• Plan and execute local events that tie to the community and fuel incremental traffic and sales.
• Act in a manner that aligns with our values.

About You

• Love our brand, customers, and teams.
• Have a great fashion aesthetic and stay plugged in to industry trends.
• Have a track record of setting and achieving goals.
• Are energized by change; shift gears quickly and rally the team behind new strategies and projects.
• Make smart decisions by actively listening, understanding data, and looking beyond the obvious.
• Have a high school diploma or equivalent combo of education and experience.
• Have 2 or more years of experience with similar scope, specialty retail preferred.
• Communicate effectively and confidently.
• Process information and operate store systems accurately.Are available during busy periods, including nights, weekends and holidays.
• Are adept with technology and apps and familiar with industry‑related blogs and feeds.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).
• Must regularly move around all store areas and be accessible to customers.

Perks and Benefits

• Competitive base pay and bonus programs
• Flexible days and hours
• Amazing merchandise discounts
• 24/7 free confidential help with a variety of personal and work concerns
• Personal and professional development
• Giving back – volunteer program, disaster relief funds, charitable matching donations*
• Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
• Time Away – paid time off, holidays, parental leave, disability leave, bereavement*
• 401(k) plan with company matching contributions*

Hourly Range: $17.75 – $22.30

At J.Crew Group (JCG) we aim to pay competitively based on the company’s size and industry. The base salary offered will consider internal equity and may vary depending on geographic region, job‑related knowledge, skills, and experience. Salary is one component of JCG’s competitive rewards strategy, which includes bonus, benefits, and perks.

We are deeply committed to our Diversity, Equity and Inclusion efforts and warmly welcome applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.