Assistant Manager

J.Crew Group; Rockville (MD); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

60% discount on products

Medical & prescription coverage

401(k) plan with company matching

Paid time off / holidays

Dental & vision coverage

Life insurance

Job summary

J.Crew Factory in Rockville, MD is seeking an Assistant Manager to lead a sales team, drive profitability through customer connections and brand loyalty, and support store operations. You will collaborate with leadership to plan strategies and ensure excellent customer service.

The role requires 1–2 years of retail management, a passion for fashion, teamwork, and the ability to work nights, weekends and holidays. Competitive pay and benefits are offered for full- and part-time roles.

Qualifications

• 1–2 years of retail management experience
• Support brand, customers and teams
• Stay up to date with fashion trends
• Embrace teamwork, flexibility and courtesy
• Scheduling flexibility including nights, weekends and holidays
• Able to lift at least 40 pounds (18 kg)

Responsibilities

• Support the Store Director & ASM to impact business results and drive profitability
• Own designated division (VM, Operations, HR, Service & Selling)
• Manage store operations, systems and technology with accountability
• Assist recruiting, training and development efforts as needed
• Collaborate with leadership to create a positive working environment
• Lead fit sessions to boost product knowledge and customer connections
• Engage the community and build loyalty through events
• Step into various roles on the sales floor as needed

Skills

Retail management

Job description

## Assistant ManagerApply: Rockville, MD, USA (Congressional Plaza - J.Crew Factory): Full time: Posted Today: 129291**Our Story**We think shopping should be fun. Actually,*really* fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there always deals waiting for you... 24 hours a day, seven days a week.**Job Summary**As an Assistant Manager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.**What You’ll Do*** Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.* Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)* Manage store operations, systems, and technology while ensuring accountability.* Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.* Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.* Ensure the team is always on track to exceed goals and provide best-in-class customer service.* Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.* Come up with innovative ways to engage the community and build loyalty through events.* Can step into a variety of roles on the sales floor, if needed.**Who You Are*** Have 1-2 years of retail management experience with a similar scope.* Passionately support our brand, customers, and teams.* Stay up to date with current fashion trends and industry developments.* Embrace teamwork, flexibility, and courtesy while executing tasks.* Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.* Have scheduling flexibility, including nights, weekends and holidays.* Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.**Some Perks and Benefits****Part-Time*** Competitive base pay and bonus programs* Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell* Entertainment, travel, fitness, and mobile technology discounts* 401(k) plan with company matching donations* Medical and Prescription coverage**Full-Time*** Competitive base pay and bonus programs* Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell* Competitive Paid Time Off (PTO) plan, including paid holidays* 401(k) plan with company matching donations* Medical, dental, prescription, vision, and life insurance* Entertainment, travel, fitness, and mobile technology discountsSee our full list of benefits hereNote: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.Hourly Range: $21.50 - $27.00At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.