Assistant Manager

Leslie's; Raleigh (NC); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

401K with company match

Team member discounts

Rewards for top performers

Job summary

A leading pool supplies retailer in Raleigh, NC is seeking an Assistant Manager to support store operations and ensure excellent customer service. The role involves collaborating with the General Manager, leading a team, and participating in inventory control. Candidates should have a high school diploma and at least one year of customer service experience. Competitive pay ranges from $15 to $17 per hour with opportunities for career advancement.

Qualifications

• Must be at least 18 years of age.
• 1 year of customer service or retail experience.
• Valid driver's license with reliable transportation.

Responsibilities

• Support store performance to meet customer service standards.
• Collaborate with General Manager on store expectations.
• Conduct water analysis and mechanical repairs.

Skills

Customer service experience

Team leadership

Communication skills

Computer proficiency

Education

High School Diploma or Equivalent

Job description

Leslie’s pool supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie’s.

Job Overview :

As the Assistant Manager (AM), you will support the performance of a Leslie's store to ensure that it meets or exceeds customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop your team and set the expectation of providing excellent customer service as you lead by example.

Responsibilities:

• Collaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses. (P&L)
• Conducted water analysis and mechanical repairs
• Increase commercial and residential sales and customer counts
• Ensure that the team is following all safety protocols
• Identifying new talent to join the team
• Maintain a welcoming store environment
• Assist with merchandising and inventory control
• Opening and closing store responsibilities that may include the delivery of daily bank deposit

Qualifications:

• Must be at least 18 years of age
• High School Diploma or Equivalent, or currently attending High School
• A valid driver's license with reliable transportation
• 1 year of customer service experience or retail experience
• Experience managing/leading a team
• Ability to achieve placement in the succession program.
• Excellent communication skills and proficiency with computers.
• Ability to complete required training within two months of hire.
• The ability to lift 50 lbs.

Pay: $15.00 - $17.00 / hour

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.