Assistant Manager

Harri; Queen Creek (AZ); On-site; USD 57,000 - 67,000; Full time

Benefits offered by this job

Weekly pay

Health insurance

401k/ Roth 401k

Paid vacation (120 hours/yr)

Paid holidays

Paid sick time

Meal benefits

Paid community volunteer time

Job summary

Snooze is hiring a Snooze Assistant Manager in the United States. This entry-level leadership role focuses on daily operations, team support, and delivering exceptional Snooze experiences to Guests and Snoozers. You’ll coach, monitor quality, manage shift flow, and support FOH or HOH across high-energy shifts.

As a Snooze Assistant Manager, you’ll grow into leadership with opportunities for development, cross-training, and advancement while maintaining a fun, collaborative work environment.

Qualifications

• Must be 21 years or older and authorized to work in the United States.
• 2+ years restaurant‑related experience in hourly or managerial roles.
• Excellent basic math skills and cash management ability.
• Leaders among team members with experience as Supervisor or Manager.
• Willing to coach others and work across FOH/HOH.
• Food safety certifications welcomed or willing to obtain.

Responsibilities

• Be Snooze expert and share our story confidently with Guests.
• Ensure policy compliance, standards, and expectations are met.
• Provide friendly, responsive, and exceptional service to Guests.
• Maintain knowledge of Snooze recipes and beverage guidelines.
• Monitor food/beverage quality for taste, presentation, and temp.
• Execute daily systems and safety checklists for sanitation.
• Oversee areas of responsibility like scheduling, inventory, or hiring.
• Manage POS discounts and cash reconciliation per policy.
• Coach Snoozers in real-time and communicate shift updates.
• Open/close restaurant following procedures; support cross-training.
• Ensure equipment is clean and well-maintained.

Skills

Leadership

Coaching

Team management

Customer service

Communication

Food safety awareness

Cash handling

Shift supervision

Training

Tools

POS system

Job description

Our Snooze Story

We are Snooze, the OG brunch leaders who have never stopped flipping the script on breakfast, powered by culinary creativity, unmatched hospitality, and a passion for our communities. We are Snoozers bring their authentic selves to work every day. This allows us to serve our Guests through genuine care and radical hospitality.

Joining Snooze means joining a team that disrupts the ordinary. Our menu is built on responsibly sourced ingredients - cage-free eggs, respect for animal welfare, and no added hormones or antibiotics, and bold ideas that energize Snoozers and Guests alike. Our impact goes beyond the plate, we have invested over $1M into local communities and created inclusive, vibrant spaces for the neighborhoods we serve.

We know that, just like pancakes, our people are better with passion, purpose, and pride. Here, you'll find more than a job. You'll find a place to fuel your future, be celebrated for who you are, and help us make mornings brighter, bolder, and better for everyone.Will you join us?

What does your role bring to the table?

As a Snooze Assistant Manager (AM), you're stepping into leadership with a focus on daily operations, team support, and the ultimate Snoozer and Guest experience. Whether your jam is FOH or HOH, you’ll help run high-energy shifts, keep the vibes up, and the quality consistent. You're a coach, a motivator, and a hands-on leader who's ready to grow.

This is an entry-level leadership role, perfect for someone stepping up from a Supervisor or similar leadership level role.

The Bennie-fits

• No late nights—you’ll be home by dinner time every night!
• Weekly pay and competitive hourly rates
• Competitive Basic Health, Dental, Visions, Pet and Accident Insurance Plans
• Employer paid Short Term disability and Life Insurance Plans
• 401k/Roth 401k Plans
• 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate
• 40 Hours (5 days) of paid sick time paid at regular rate per year
• Four (4) Paid Holidays- Thanksgiving, Christmas, your birthday and your company anniversary.
• 8 Hours (1 day) of paid community volunteer time paid at regular rate per year
• 100% paid meal benefits
• Other benefits including potential field trips, community engagement, and personal and professional growth
• The opportunity for development and advancement opportunities.
• Unlimited dance parties (we don't take ourselves too seriously around here)!

The Position specifics!

• Becoming a Snooze expert! Be knowledgeable of our history, vendors, products, and locations. Being comfortable sharing our story with Guests is a must!
• Completely understand all Snooze policies, procedures, standards, specifications, guidelines and expectations.
• Ensure that all Guests feel welcome and are given responsive, friendly, courteous and exceptional service.
• Maintain expert knowledge of Snooze's recipes and Food & Beverage Doctrine to ensure consistent preparation and presentation across all shifts.
• Continuously monitor food and beverage quality throughout each shift, ensuring every item meets Snooze's standards for taste, presentation, and temperature.
• Execute daily systems and checklists put in place to ensure safety, sanitation, and recipe adherence.
• Oversee and manage one or more areas of responsibility, which may include ordering, scheduling, inventory control, or hiring, ensuring smooth and efficient operations.
• Maintain comprehensive understanding of the Point of Sale system and how to administer discounts and comps.
• Control cash and receipts by adhering to cash handling and reconciliation procedures in accordance with Snooze policies.
• Resolve escalated Guest concerns quickly, kindly, and professionally.
• Update hourly Snoozers with necessary information about the shift and Snooze initiatives through written and verbal communication.
• Manage the flow of service during shifts, ensuring an exceptional Snooze experience for both Guests and Snoozers while keeping operational goals and objectives top of mind.
• Monitor and evaluate Snoozer performance and lead in-the-moment coaching conversations as it relates to the Guest experience and food quality.
• Open and close the restaurant in accordance to set procedures and guidelines.
• Conduct, monitor, and schedule hourly Snoozer training and support development of cross-training.
• Verify that all equipment is kept clean and in excellent working condition through personal inspection and regular preventative maintenance.
• Operate with a high level of integrity and leadership presence delivering on the Snooze Leadership Principles.
• Support execution of local marketing initiatives, Snooze Catering, and after-hours events on and offsite
• Assist in leading successful shifts with a primary focus on either Front of House or Heart of House operations, while maintaining flexibility to support all areas of the restaurant to ensure smooth service and team collaboration.
• Being a role model, facilitator, and able Snoozer in nearly all Snooze hourly positions.
• Assist management team in conducting annual Snoozer Check-Ins
• Help to create a fun, safe and rewarding work environment for all Snoozers.
• Ensure compliance with health, safety, labor, and food handling regulations
• Other tasks, duties, and responsibilities as assigned to meet Snooze's business and operational needs.

Is this role the right fit for you?

• Must be 21 years of age and authorized to work in the United States
• Have knowledge of food, beverage, and service, generally involving 2+ years of restaurant‑related experience in an hourly or managerial position.
• Possesses excellent basic math skills and can operate a Point of Sale system and conduct basic cash management.
• Are leaders amongst their team and have experience in elevated roles as either a Supervisor or Manager
• Have confidence in either FOH or HOH and are ready to enhance their skillsets in both
• Thrive in fast-paced, people-focused environments
• Take ownership of your shifts and empower your team to do the same
• Bring a growth mindset and are eager to take the next step in your leadership journey
• Are natural communicators and enjoy coaching others
• Obtain food safety certifications or willing to become certified
• Must be able to communicate and understand the predominant language(s) of the restaurant's trade area.
• Are able to work in a standing position for long periods of time (up to 10 hours) and be able to reach, bend, stoop and frequently lift a maximum of 50 pounds.
• Must have the stamina to work 45 to 55 hours per week.

Compensation Details

Full Salary Range: $57,000 - $67,000

Hiring Range: $57,000 - $62,000

New Snoozers typically start within the hiring range, with movement through the full salary band based on demonstrated mastery of core competencies, expanded skillset, and sustained performance over time. This allows us to create meaningful opportunity for growth.

Snooze is an Equal Opportunity Employer

We use eVerify to confirm U.S. Employment eligibility.