Assistant Manager

iHire; Pocatello (ID); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Job summary

A pet care facility in Pocatello is seeking a dedicated Assistant Center Manager to support the Center Manager and lead a team focused on pet well-being. The role involves overseeing daily operations, ensuring exceptional care standards, and engaging with pet owners and the community. Candidates should have animal care experience and strong leadership skills. This full-time position offers a dynamic work environment with various responsibilities and opportunities for growth.

Qualifications

• 1 - 3 years of experience in animal care, veterinary services, or pet boarding.
• Leadership experience in a service-oriented environment required.
• Excellent communication and multitasking skills.

Responsibilities

• Oversee daily operations and maintain pet care standards.
• Ensure cleanliness, safety, and compliance standards are met.
• Assist with recruiting and mentoring team members.

Skills

Animal care experience

Leadership experience

Organizational skills

Communication skills

Flexibility to work varied shifts

Job description

Pocatello Pet Lodge has partnered with iHire to reach top talent for their opening below. Check it out and apply today! Be the Right Hand to Our Leader! Are you passionate about pets, people, and teamwork? At Pocatello Pet Lodge, powered by Best Friends Pet Care, we pride ourselves on delivering exceptional care to pets and their families. We currently operate over 80 locations in 26 states and have been in business for over 30 years. We’re looking for a dedicated and energetic Assistant Center Manager to support our Center Manager and help lead our team in creating a safe, fun, and thriving environment for furry friends and their owners.

As Assistant Center Manager, you’ll work hand-in-paw with the Center Manager to keep the facility running seamlessly, ensuring happy pets, delighted clients, and a motivated team. Here’s how you’ll contribute:

Collaborative Leadership

• Partner with the Center Manager to oversee daily operations and maintain Best Friends Pet Care standards of pet care.
• Step up as a confident leader in the Center Manager’s absence, ensuring smooth operations.

Operational Excellence

• Ensure the facility meets and exceeds cleanliness, safety, and compliance standards.
• Assist with inventory management, ensuring supplies are well-stocked and expenses are managed.
• Support payroll processes, scheduling, and day-to-day administrative tasks.

Team Support

• Assist with recruiting, training, mentoring, and shadowing team members to ensure top-notch care and service.
• Help create work schedules that balance business needs with team well-being.
• Promote ongoing professional development and positive morale among staff.

Client And Community Engagement

• Build trust and strong relationships with pet parents, ensuring they feel confident placing their pet in our care.
• Handle client inquiries, feedback, and requests with professionalism and enthusiasm.
• Collaborate on community outreach, promotions, and marketing efforts to grow our presence.

Pet Care Supervision

• Oversee pet boarding, daycare, and grooming services to ensure pets are happy, healthy, and safe.
• Monitor pet behavior and address any concerns promptly and compassionately.
• Keep detailed records of pet care, incidents, and daily routines.

Why You’ll Love This Role

• Work in an action-packed environment filled with wagging tails, happy barks, and purring companions (must be able to lift large dogs).
• Join a collaborative team where your ideas and contributions will make a real impact with an employee-owned company (ESOP).
• Help lead a thriving facility where no two days are the same.

What You’ll Bring

• Experience in animal care, veterinary services, or pet boarding/daycare facilities preferred.
• Leadership or supervisory experience in a service-oriented environment.
• Strong organizational and multitasking skills in a fast-paced setting.
• A passion for animals and dedication to their well-being.
• Excellent communication skills and the ability to build strong client and team relationships.
• Flexibility to work varied shifts, including weekends and holidays, as needed.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Job Type: Full-time

Employment Type: Full Time

Work Location: In person

Years Experience: 1 - 3 years

Salary: $20 - $22 Hourly

Bonus/Commission: No