Assistant Manager

Regis Corporation; Plano (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Regis Corporation is seeking an Assistant Manager in Plano, Texas, to assist in leading operations and managing employees during shifts. The role requires at least six months of restaurant management experience, knowledge of labor laws, and strong communication skills. This full-time position entails working a minimum of 30 hours per week, including nights, weekends, and holidays. Responsibilities include training staff, managing food inventory, and ensuring guest satisfaction while maintaining compliance with health regulations.

Qualifications

• At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local labor and employment laws.

Responsibilities

• Train, manage, direct, and lead drive-in employees during shift.
• Manage staffing levels during shift.
• Monitor and control food, labor, and inventory costs during shift.

Skills

General restaurant knowledge

Effective communication skills

Problem-solving skills

Leadership skills

Time-management skills

Conflict-resolution skills

Job description

Position: Assistant Manager

Immediate Supervisor: General Manager/Operating Partner

Status: Nonexempt

Position Summary

This position assists with the leading and managing of the drive-in’s operations and employees during an assigned shift.

Essential Job Duties

• Train, manage, direct, coach, lead, and assign drive-in employees during shift
• Lead and manage drive-in operations during shift to provide an optimal guest experience
• Manage staffing levels during shift
• Perform opening and/or closing duties
• Handle and properly escalated guest issues/concerns during shift
• Handle and properly escalated employee issues/concerns
• Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
• Assist with preparation and maintenance of drive-in records
• Comply with and enforce all company policies, procedures, and operational standards
• Ensure compliance with all applicable federal, state, and local laws
• Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
• Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

Additional Duties

• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements

• Experience
• At least six months of restaurant management experience or one year of retail management experience
• Experience running a restaurant shift without supervision
• Knowledge/Skills
• General restaurant or retail knowledge
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
• Knowledge of federal, state, and local health and safety laws and regulations
• Basic computer, math, and reading skills
• Effective verbal and written communication skills
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions