Assistant Manager

Zax LLC; Pinecrest (NC); Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Free meals on shift

50% off meals off shift

Paid time off

Paid holidays

Early access to pay

Recognition program

Employee referral program

Medical, dental and vision insurance

Short and long-term disability

Employer-paid life insurance

401(k) with employer match

Résumé du poste

Zaxbys is expanding its team in Pinecrest, NC, and seeks an Assistant Manager to oversee daily restaurant operations. You will ensure adherence to processes, policies and standards while leading a team to deliver great guest experiences.

Ideal candidates bring leadership, strong communication, and a customer-service mindset. The role requires flexibility across days, nights, weekends, and holidays, with opportunities for advancement and benefits described by the employer.

Qualifications

• Must be 18 years of age or older.
• Valid driver's license, vehicle insurance, and reliable transportation.
• Open availability to work 5 days and 32–48 hours per week.
• Ability to work a flexible schedule including days, nights, weekends and holidays.
• Restaurant management experience preferred.

Responsabilités

• Oversee daily restaurant operations and ensure policies are followed.
• Schedule shifts and delegate tasks to team members.
• Coach and develop staff to meet quarterly goals.
• Maintain service quality and cleanliness to company standards.
• Address guest concerns promptly and professionally.

Connaissances

Leadership

Communication

Customer service

Time management

Problem solving

Formation

High school diploma or equivalent

Outils

Point-of-Sale (POS) system

Description du poste

As the team at Zaxbys expands, we're saving a seat for you!To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food.To our team members, Zaxbys is an indescribably great place to work!Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.Why work at Zax?BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual EarningsFREE Meals On Shift & 50% Off Meals Off ShiftPaid Time OffPaid HolidaysEarly Access to PayRecognition ProgramEmployee Referral ProgramOpportunities to AdvanceBenefitsMedical, Dental, and Vision InsuranceShort and Long-Term DisabilityEmployer-Paid Life Insurance401(k) With Employer Match (additional eligibility requirements)Job Duties and ResponsibilitiesThe individual in this position is expected to engage in the following work-related activities:Complete all training requirements including:Zaxbys Assistant Manager Development PlanFood Safety Certification and Manager CertificationAny additional training required by Zax LLCEnhance guest experiences by ensuring that team members satisfy and exceed guest expectationsEnsure team members receive proper training including ongoing coaching and developmentCreate an effective work schedule following company standards and local lawsPlan and delegate shift assignments including communicating expectations and adjusting as neededSupervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goalsEnsure service, product quality, and cleanliness standards are consistently upheldCommunicate performance concerns to your General ManagerAssist with performance reviews and mentor and develop team membersCreate and maintain a positive culture and healthy team morale through recognition and leading by exampleHandle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful mannerEnsure processes, policies, and procedures are properly followed throughout daily operationsMaintain operational standards and ensure compliance with all Zaxby’s Franchising LLC and Zax LLC guidelines, policies, and proceduresMaintain compliance with federal, state, and local laws and guidelinesUtilize management tools and keep neat, accurate, and current recordsOther responsibilitiesMaintain an attitude of flexibility that allows performance above and beyond the parameters of this position descriptionEnsure the team works safely and follows all safety guidelines and proceduresImmediately report all human resources and risk management concerns to your General Manager and District ManagerEscalate other concerns to your supervisor when appropriateAll other duties necessary to ensure restaurant operations function properlyJob QualificationsThe following requirements must be met to qualify for this position.Must be 18 years of age or olderMust have a valid driver’s license, vehicle insurance, and reliable transportationOpen availability and ability to work a minimum of 5 days and 32 to 48 hours per weekAbility to work a flexible schedule including days, nights, weekends, and holidaysSuccessful completion of background checkMust possess leadership qualities, organizational skills, and ability to interact cooperatively with others1-3 years management experience requiredRestaurant management experience preferredCapability RequirementsThe following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.Sit, stand, and walk continuouslyOccasionally stoop, bend, crouch, or climb, including the use of laddersFrequently lift, push, pull, and carry up to 50 pounds, including lifting overheadContinuous use of hands and wrists for grasping and fine manipulationCommunicate proficiently through speech, reading, and writingMaintain effective audio-visual discrimination and perception to observe and respond to the environmentWork in an environment that features hot and cold temperature variations and exposure to food allergensOperate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipmentZax LLC is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state, or local law.