Assistant Manager

Snooze Town and Country; Phoenix (AZ); Vor Ort; USD 57.000 - 67.000; Vollzeit

Benefits dieser Stelle

No late nights

Weekly pay

Health, Dental, Vision, Pet & Accident

Short Term disability & Life Insurance

401k/Roth 401k

Vacation time 15 days

Paid sick time 5 days

Paid holidays

Volunteer time

Meal benefits

Growth opportunities

Unlimited team events

Zusammenfassung

Snooze Town and Country in Phoenix, AZ is seeking an Assistant Manager to lead daily operations, support the team, and deliver the Snooze guest experience. This entry-level leadership role focuses on coaching, shift supervision, and growing within a dynamic, hospitality-forward environment.

You’ll work either FOH or HOH, manage shifts, uphold standards, and help shape service quality with a emphasis on safety, training, and teamwork.

Qualifikationen

• Must be 21 years of age and authorized to work in the United States.
• 2+ years of restaurant-related experience in an hourly or managerial position.
• Excellent basic math skills and ability to operate a POS system and manage cash.
• Leaders with experience in elevated roles as Supervisor or Manager.
• Ability to work FOH or HOH and grow skills in both.
• Thrive in fast-paced, people-focused environments.
• Growth mindset and eagerness to advance leadership.
• Strong communication skills and ability to coach others.
• Willingness to obtain food safety certifications.
• Must be able to communicate in the predominant language(s) of the restaurant’s trade area.
• Able to stand for long periods and lift up to 50 pounds.
• Stamina to work 45–55 hours per week.

Aufgaben

• Becoming a Snooze expert and sharing our story with Guests is a must.
• Understand all Snooze policies, procedures, standards, guidelines and expectations.
• Ensure Guests feel welcome and receive responsive, friendly service.
• Maintain knowledge of Snooze recipes and Food & Beverage Doctrine for consistency.
• Monitor food and beverage quality and presentation across shifts.
• Execute daily systems and checklists for safety, sanitation and recipe adherence.
• Oversee areas of responsibility such as scheduling, inventory control, or hiring.
• Maintain understanding of the Point of Sale system and discounts/creds.
• Resolve escalated Guest concerns quickly and professionally.
• Open and close the restaurant following procedures and guidelines.
• Lead Snoozer training and cross-training to develop the team.

Kenntnisse

Leadership

Coaching

Customer service

Communication

Cash handling

Food safety readiness

Team training

Shift management

Jobbeschreibung

Our Snooze Story

We are Snooze, the OG brunch leaders who have never stopped flipping the script on breakfast, powered by culinary creativity, unmatched hospitality, and a passion for our communities. Our Snoozers bring their authentic selves to work every day. This allows us to serve our Guests through genuine care and radical hospitality.

Joining Snooze means joining a team that disrupts the ordinary. Our menu is built on responsibly sourced ingredients—cage-free eggs, respect for animal welfare, and no added hormones or antibiotics—and bold ideas that energize Snoozers and Guests alike. Our impact goes beyond the plate, we’ve invested over $1M into local communities and created inclusive, vibrant spaces for the neighborhoods we serve.

We know that, just like pancakes, our people are better with passion, purpose, and pride. Here, you’ll find more than a job. You’ll find a place to fuel your future, be celebrated for who you are, and help us make mornings brighter, bolder, and better for everyone. Will you join us?

What does your role bring to the table?

As a Snooze Assistant Manager (AM), you're stepping into leadership with a focus on daily operations, team support, and the ultimate Snoozer and Guest experience. Whether your jam is FOH or HOH, you’ll help run high-energy shifts, keep the vibes up, and the quality consistent. You're a coach, a motivator, and a hands-on leader who's ready to grow.

This is an entry-level leadership role, perfect for someone stepping up from a Supervisor or similar leadership level role.

The Bennie-fits

This role comes with some sweet perks! See below:

• No late nights—you’ll be home by dinner time every night!


• Weekly pay and competitive hourly rates


• Competitive Basic Health, Dental, Visions, Pet and Accident Insurance Plans


• Employer paid Short Term disability and Life Insurance Plans


• 401k/Roth 401k Plans


• 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate


• 40 Hours (5 days) of paid sick time paid at regular rate per year


• Four (4) Paid Holidays- Thanksgiving, Christmas, your birthday and your company anniversary.


• 8 Hours (1 day) of paid community volunteer time paid at regular rate per year


• 100% paid meal benefits


• Other benefits including potential field trips, community engagement, and personal and professional growth


• The opportunity for development and advancement opportunities.


• Unlimited dance parties (we don’t take ourselves too seriously around here)!

The Position specifics!

Taking on the role of Assistant Manager isn’t just about bacon and pancakes. The responsibilities of this position include:

• Becoming a Snooze expert! Be knowledgeable of our history, vendors, products, and locations. Being comfortable sharing our story with Guests is a must!


• Completely understand all Snooze policies, procedures, standards, specifications, guidelines and expectations.


• Ensure that all Guests feel welcome and are given responsive, friendly, courteous and exceptional service.


• Maintain expert knowledge of Snooze’s recipes and Food & Beverage Doctrine to ensure consistent preparation and presentation across all shifts.


• Continuously monitor food and beverage quality throughout each shift, ensuring every item meets Snooze’s standards for taste, presentation, and temperature.


• Execute daily systems and checklists put in place to ensure safety, sanitation, and recipe adherence.


• Oversee and manage one or more areas of responsibility, which may include ordering, scheduling, inventory control, or hiring, ensuring smooth and efficient operations.


• Maintain comprehensive understanding of the Point of Sale system and how to administer discounts and comps.


• Control cash and receipts by adhering to cash handling and reconciliation procedures in accordance with Snooze policies.


• Resolve escalated Guest concerns quickly, kindly, and professionally.


• Update hourly Snoozers with necessary information about the shift and Snooze initiatives through written and verbal communication.


• Manage the flow of service during shifts, ensuring an exceptional Snooze experience for both Guests and Snoozers while keeping operational goals and objectives top of mind.


• Monitor and evaluate Snoozer performance and lead in-the-moment coaching conversations as it relates to the Guest experience and food quality.


• Open and close the restaurant in accordance to set procedures and guidelines.


• Conduct, monitor, and schedule hourly Snoozer training and support development of cross-training.


• Verify that all equipment is kept clean and in excellent working condition through personal inspection and regular preventative maintenance.


• Operate with a high level of integrity and leadership presence delivering on the Snooze Leadership Principles.


• Support execution of local marketing initiatives, Snooze Catering, and after-hours events on and offsite


• Assist in leading successful shifts with a primary focus on either Front of House or Heart of House operations, while maintaining flexibility to support all areas of the restaurant to ensure smooth service and team collaboration.


• Being a role model, facilitator, and able Snoozer in nearly all Snooze hourly positions.


• Assist management team in conducting annual Snoozer Check-Ins


• Help to create a fun, safe and rewarding work environment for all Snoozers.


• Ensure compliance with health, safety, labor, and food handling regulations


• Other tasks, duties, and responsibilities as assigned to meet Snooze’s business and operational needs.

Is this role the right fit for you?

Assistant Managers at Snooze…

• Must be 21 years of age and authorized to work in the United States


• Have knowledge of food, beverage, and service, generally involving 2+ years of restaurant-related experience in an hourly or managerial position.


• Possesses excellent basic math skills and can operate a Point of Sale system and conduct basic cash management.


• Are leaders amongst their team and have experience in elevated roles as either a Supervisor or Manager


• Have confidence in either FOH or HOH and are ready to enhance their skillsets in both


• Thrive in fast-paced, people-focused environments


• Take ownership of your shifts and empower your team to do the same


• Bring a growth mindset and are eager to take the next step in your leadership journey


• Are natural communicators and enjoy coaching others


• Obtain food safety certifications or willing to become certified


• Must be able to communicate and understand the predominant language(s) of the restaurant’s trade area.


• Are able to work in a standing position for long periods of time (up to 10 hours) and be able to reach, bend, stoop and frequently lift a maximum of 50 pounds.


• Must have the stamina to work 45 to 55 hours per week.

Compensation Details

Full Salary Range: $57,000 - $67,000

Hiring Range: $57,000 - $62,000

New Snoozers typically start within the hiring range, with movement through the full salary band based on demonstrated mastery of core competencies, expanded skillset, and sustained performance over time. This allows us to create meaningful opportunity for growth.

Snooze is an Equal Opportunity Employer

We use eVerify to confirm U.S. Employment eligibility.