Assistant Manager

Applebee's Neighborhood Grill + Bar; Phenix City (AL); On-site; USD 40,000 - 50,000; Full time

Job summary

A well-known restaurant chain is seeking an Assistant Manager in Phenix City, AL. This role involves overseeing daily restaurant operations, ensuring high guest satisfaction and staff performance. Responsibilities include managing restaurant staff, responding to customer complaints, maintaining safety standards, and performing routine inventory checks. Ideal candidates have 2–3 years of restaurant management experience and relevant certifications. This full-time position offers a chance to work in a fast-paced environment with opportunities for growth.

Qualifications

• At least 2–3 years of restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol certifications are a plus.

Responsibilities

• Oversee all day-to-day restaurant operations.
• Ensure timely, friendly service according to company guidelines.
• Respond immediately to guest complaints and correct issues.

Skills

Restaurant management

Customer service

Team leadership

Problem-solving

Education

2–3 years of restaurant management experience

Tools

Serve Safe Food certification

Serve Safe Alcohol certification

Job description

Assistant Manager – Applebee‘s Neighborhood Grill + Bar

Join the team at Applebee‘s Neighborhood Grill + Bar

Flynn Group, founded by Greg Flynn, has grown to become the largest Applebee‘s franchisee in the world, operating over 460 restaurants across 24 states. Our mission is to be the premier operator of each brand we carry, guided by our core values: Care Genuinely for People, Play like a Champion, and Win as One.

Position Description

As an Applebee‘s® Assistant Manager, you will oversee all day‑to‑day restaurant operations, ensuring guests and staff enjoy a positive experience every day. You will lead, problem‑solve, manage stress, and maintain a high standard of service.

Essential Duties and Responsibilities

• Ensure timely, friendly service according to company guidelines, achieving unit objectives.
• Cultivate a culture aligned with Flynn Applebee’s core values.
• Respond immediately to guest complaints and correct issues with staff.
• Prioritize guest contact by completing required table visits.
• Maintain departmental inventory levels.
• Ensure product preparation and presentation meet company standards via line checks.
• Schedule employees to meet sales demands.
• Maintain safety and security programs.
• Promote and lead restaurant organization, cleanliness, and sanitation.
• Perform routine maintenance and report repairs to the General Manager/Area Director.
• Promote quality recruitment and referral of potential team and management candidates.
• Encourage Flynn Applebee‘s training procedures for new managers.
• Maintain a trained staff through orientation, one‑on‑one, and training sessions.
• Participate in employee development using one‑on‑one and performance documentation.
• Provide fair feedback and support employee development.
• Document situations requiring disciplinary action.
• Ensure compliance with company policies, practices, and procedures.
• Control costs in the assigned department.
• Comply with local, state, and federal laws, regulations, and guidelines.
• Drive bi‑weekly/weekly food and liquor inventories as requested.
• Prepare and submit accurate daily paperwork.
• Meet or exceed health department and Flynn Applebee’s sanitation standards.
• Act as a role model for managers and employees.
• Develop knowledge of all store‑related technology.
• Be willing and able to work in all positions and assist as needed.
• Utilize the Management Development Program for continuous growth.

Education and Experience

• At least 2–3 years of restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol certifications are a plus.

Physical Standards

• Work various shifts, including weekends.
• Stand and move for up to ten (10) hours.
• Safely lift up to 50 pounds (pots, pans, glassware, boxes, etc.).
• Read and write to facilitate communication; possess finger and hand dexterity for small tools and equipment.

Flynn Group is an equal‑opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations for individuals with disabilities. If you require any accommodation during the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Other

Industries

Restaurants

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