Assistant Manager

Regional Finance Company of Illinois, LLC; Peoria (IL); On-site; USD 40,000 - 73,000; Full time

Benefits offered by this job

G.O.A.L. Training Program

C.A.R.E. Fund

Health Insurance

401(k) Plan

Paid Time Off

Job summary

Regional Finance Company of Illinois, LLC in Peoria, IL, is seeking an Assistant Manager to drive loan sales and customer service in a fast-paced, growth-oriented environment. This on-site role offers a structured training path and opportunities for advancement.

You will train team members, apply underwriting techniques, and manage early-stage delinquencies while ensuring compliance. Base pay starts at $19.00–$28.00 per hour with a strong uncapped bonus program and comprehensive benefits.

Qualifications

• Minimum 3+ years of experience in a performance-driven sales environment.
• High school diploma or equivalent required; associates or bachelor’s degree preferred.

Responsibilities

• Exceed individual and branch loan sales targets.
• Build and maintain relationships with customers through the loan lifecycle.
• Assist in training and coaching of new team members.
• Apply credit underwriting techniques and sales tools for informed lending decisions.
• Manage early-stage delinquent loan accounts (1–30 days past due) via calls, texts, and emails.
• Ensure compliance and operational excellence in lending activities.
• Educate customers on loan terms and optional products.

Skills

Sales experience

Customer service

Communication

Education

High School Diploma or equivalent

Associates or Bachelors degree (preferred)

Job description

Grow Your Career. Impact Lives. Shape the Future of Consumer Finance.At Regional Finance, growth is more than a strategy. It's an opportunity for our people to thrive. Over the past several years, we have expanded significantly, creating new career paths, leadership opportunities, and professional development experiences across our organization.As a proud NYSE-listed company, we serve more than half a million active customers through a network of 360+ branches across 20 states and a rapidly growing digital platform. With approximately $2.1 billion in net finance receivables, nearly double our position in 2020, our momentum reflects both the strength of our business and the dedication of our team.If you're passionate about helping people, driven by growth, and excited to contribute to a company transforming the future of consumer finance, we invite you to join our team and build something meaningful with us.IntroductionAt Regional, we're building a national, omnichannel lender where customers can reach us in our branches, by phone, and online, and get the same personal service every time. Customer obsession drives every decision we make, and we're investing in modern technology and AI-powered tools to make each interaction faster, simpler, and more personal. For you, that means less time on paperwork, more time helping customers reach their goals, and a front-row seat as we shape the future of personal lending.We believe your career should grow as fast as you're willing to push it: many of our executive leaders started exactly where you would, as an Assistant Manager, and built their way up to leading their own district through our structured training and development programs. Join us to invest in yourself, your career, and the future of financial services.Top performers in this role can earn up to $72,640 per year in total compensation, including bonus. Base pay starts at $19.00 to $28.00 per hour depending on skills and experience, and our bonus program lets you earn up to an additional $1,200 every month based on your individual and team performance.In This Role, You WillExceed individual and branch-level loan sales targets, driving volume and conversion through proactive customer outreach and follow-upBuild and maintain relationships by engaging customers throughout the full loan lifecycle — while recommending tailored financial solutionsAssist in the training and coaching of new team members, providing a culture of growth for yourself and your teamApply credit underwriting techniques and sales tools to drive informed lending decisionsManage early-stage delinquent consumer loan accounts (1-30 days past due) through outbound calls, texts, and emails, working with borrowers to resolve past-due balances through payment arrangements, extensions, or other approved solutions.Ensure compliance, accuracy, and operational excellence in all lending activitiesClearly educate and inform customers on loan terms and optional products, ensuring they have a thorough understanding of their optionsEffectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient serviceYou will thrive if you enjoy:Purpose-Driven Performance – Every sale represents a customer whose financial burden you've helped ease; success is measured by results because results mean real impact on real livesWe promote from within – A majority of our team members grow into leadership roles here, so your career path is built in from day one.Clear Goals, Meaningful Rewards – Individual and branch-level sales targets are transparent, with uncapped bonus potential tied to performance that puts customers in a better financial positionGrowth into Leadership – You take ownership, motivate those around you, and show up as a leader on the teamMinimum Qualifications3+ year of experience in a performance-driven sales environmentAbility to handle cash paymentsHigh School Diploma or equivalentValid driver's license and reliable, insured transportationPreferred QualificationsBilingual in Spanish/EnglishAssociates or Bachelors degreeWork Schedule: This is an on-site role serving customers in person and by phone. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM. Occasional Saturdays and late evenings may be required based on business needs.Benefits That Support YouWe offer competitive salaries and benefits designed to support your health, financial wellbeing, work life balance, and future.G.O.A.L. Training Program - Designed to prepare Regional’s top performing Assistant Managers for Branch Manager positions. Throughout the program you will learn how to become a successful leader with the company.Caring About Regional Employees (C.A.R.E.) Fund - At Regional, we care deeply about our employees, so we've established the C.A.R.E. fund to support team members facing severe emergencies. This optional, employee-funded program lets colleagues contribute directly to help each other through hardship.Health Insurance - Including prescription coverageDental, vision, disability, and life insurance401(k) Plan – with up to 4% matching contributionsPaid Time Off – 17 PTO days plus company holidaysIf you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: Regional Management Corp Consumer Privacy Policy | Regional FinanceRegional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.