Assistant Manager

3M HEALTHCARE; Oakland (CA); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Up to 30% shopping discount

Wellness resources

401(k) Savings Plan

Paid sick leave and holidays

Job summary

World Market is seeking a strong leader for Store leadership roles in Oakland. You will drive a customer‑first selling culture, lead daily operations, and coach a team to deliver exceptional service and brand standards.

You will analyze trends,plan priorities, and partner with management to ensure safety, inventory integrity, and a positive shopping experience for guests. This role requires flexibility to work evenings, weekends and holidays.

Qualifications

• Proven leadership experience delivering results, customer experience, and operational results in a fast‑paced environment.
• Effective communication and adaptability.
• Ability to coach associates in the moment.
• Ability to de‑escalate store and customer situations.
• Ability to plan and prioritize according to the needs of the business.
• Strong sense of urgency and attention to detail.
• Creative problem solving and sound decision‑making.
• Ability to delegate and manage daily priorities.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Model and lead a customer‑first selling culture by driving engagement, loyalty initiatives, visual standards, and brand values
• Analyze business trends using available reporting to identify opportunities and take action
• Maintain World Market culture and values across operations
• Plan for daily tasks and duties as assigned by the Store Manager
• Recruit, develop, and retain a high‑performance, customer‑focused team
• Utilize company tools to educate and validate team execution of key functions
• Validate and maintain Loss Prevention policies and inventory initiatives
• Contribute to a safe work environment through ongoing safety training and accountability

Skills

Leadership experience

Customer experience

Communication skills

Coaching

De-escalation

Planning & prioritizing

Urgency

Attention to detail

Creative problem solving

Decision making

Delegation

Flexible schedule

Physical stamina

Job description

Why You’ll Love World Market

For over 60 years, we have searched the globe for design inspiration, emerging trends, and time‑honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won’t find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart. Our team means the world to us! We value authenticity, empowerment and respect. If you’re looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it—you’ve found it!

Benefits

• Flexible scheduling that supports your lifestyle & work‑life balance
• Up to 30% shopping discount on our unique finds for you and your designated shopper
• Working with a team who thinks the world of you
• Wellness resources to be and do your best
• Anniversary and recognition programs that celebrate you
• Hands‑on training for career growth made for you
• Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more

Full‑time and part‑time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service. All associates earn paid sick leave. In addition, full‑time associates receive vacation and paid holidays.

Hourly Pay

Hourly Pay Range is $22.35-$26.35.

What You’ll Do

Your primary job responsibilities will include but are not limited to:

• Model and lead a customer‑first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
• Analyze business trends utilizing all available reporting to problem‑solve business opportunities and take appropriate action
• Consistently exemplify, maintain, and foster the culture and values of World Market
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
• Recruit, develop, and retain a high‑performance, customer‑focused team that aligns with our company values through training, recognition, and performance management
• Utilize all company tools and training resources to educate and validate team execution of key business functions
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability

Skills & Experience You’ll Bring

• Proven leadership experience delivering results, customer experience, and operational results in a fast‑paced environment
• Effective communication skills, being open to feedback, and the ability to adapt quickly
• Ability to provide in‑the‑moment coaching to associates
• Ability to de‑escalate store and customer situations effectively
• Ability to plan and prioritize according to the needs of the business
• Strong sense of urgency
• Attention to detail
• Creative problem solving
• Sound decision‑making skills
• Effective delegation skills
• Ability to execute daily priorities efficiently
• Minimum of 2+ years of leadership experience in a fast‑paced specialty retail environment preferred
• Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs
• Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
• Minimum age: 21 years

Equal Opportunity Employer

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the Los Angeles City Fair Chance Act.