Assistant Manager

California Fine Wine & Spirits LLC; New York (NY); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

PTO

Store discounts

Health plans

401(k) & benefits

Disability & life insurance

Parental leave

Pet insurance

Tuition assistance

Career development

Training

Job summary

Total Wine & More in New York, NY is seeking an Assistant Store Manager to grow the brand by delivering best-in-class service and leading a sales-driven team. You will support store operations, drive sales against KPIs, and help build a customer-focused culture that expands our client base and profitability.

You will report to the Store Manager and develop staff, manage payroll and inventory, ensure legal compliance in alcohol sales, and foster a welcoming atmosphere with knowledgeable service.

Qualifications

• Bachelor’s degree in business administration or related field preferred or equivalent experience.
• 1–3 years of work experience, 2+ years in a managerial or supervisory retail role.
• Experience leading, motivating and developing a sales-focused team.
• Familiarity with POS systems and inventory management software.
• Flexibility to work evenings and weekends.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, incl. development.
• Support payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service and resolve issues.
• Maintain vendor relationships to support store objectives.
• Ensure compliance with laws related to alcohol sales.
• Perform other duties as assigned.

Skills

Sales leadership

Customer service

Team development

Communication

Education

Bachelor’s degree in business administration or related field

Tools

Point-of-sale systems

Inventory management software

Job description

About the role

As an Assistant Store Manager, you will grow the company brand by delivering best‑in‑class service and bringing to life a distinctive world of adult beverages and more for our customers. You will support store operations and help build a sales and service culture to expand our customer base and maximize profitability. Internally, you will be referred to as Assistant Manager and report to the Store Manager.

Responsibilities

• You will Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
• Support day‑to‑day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Help maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Perform other duties as assigned.

Qualifications

• You will come with Bachelor’s degree in business administration or related field preferred or equivalent experience.
• 1-3 years of work experience, 2+ years of proven experience in a managerial or supervisory role in a retail setting.
• Experience leading, motivating, and developing a sales‑focused team.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Physical requirements (with or without accommodations)

Must be 21 years of age or older. Walk, bend down repeatedly, and be on feet for 8-10 hours a day. Ability to safely lift, load, and handle cases and pallets. Climb ladders and lift 50 lbs. overhead and repeatedly. May be exposed to various outdoor weather conditions throughout the workday.

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre‑tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes & More!

Equal opportunity and diversity statements

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process.

Total Wine & More is a Drug Free Workplace.

Pay Range: $25.37 - $30.95 Hourly

Worker Type: Regular

The anticipated close date of this posting is 120 days from the posted date indicated above.

Connecting people through joyful experiences! As America’s largest independent retailer of wine, spirits, beer & more, we’re looking for go-getters who want to spark joy with our customers and communities. We are excited you’re here and are ready to pop a bottle with your name on it! As we continue to expand our business and increase the number of Stores and Store Support Centers across the country, we are looking for motivated and talented people to join our team to provide best-in-class service. If you have an entrepreneurial spirit and are looking for a unique opportunity to develop your career, this may be the place for you!