Assistant Manager

United FP; New Orleans (LA); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading fitness company in New Orleans seeks an Assistant Manager to support club operations and deliver a remarkable member experience. The ideal candidate will assist in hiring, monitor performance metrics, and maintain club standards in a high-energy environment. If you are passionate about fitness and enjoy working with people, this role offers a chance to thrive in a supportive, fun atmosphere while contributing to the community's health and well-being.

Qualifications

• Minimum age of 18 years required.
• Experience in retail or fitness leadership is preferred.
• Strong attention to detail and reliability.

Responsibilities

• Assist in club operations and member experience.
• Conduct interviews for hiring new staff.
• Monitor inventory and sales performance.
• Ensure club cleanliness and uphold company standards.

Skills

Customer Service

Team Leadership

Organizational Skills

Motivation

Education

High School Diploma/GED equivalent

Job description

THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone can be comfortable in a diverse, judgement free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it’s all about you. We are not here to kiss your butt, only to kick it if that’s what you need. We need you, because face it, our planet wouldn’t be the same without you. You belong!

Title: Assistant Manager Department: Operations Reports to: Club Manager

THE OPPORTUNITY

Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. United PF is dynamic, growing and continually evolving. If you thrive in a changing environment and have a passion for people, then United FP may be the place for you. A role with United FP is an opportunity to be a part of something special. If you would love working for a rapidly growing company that changes people’s lives for the better each and every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls Club, then this may be your dream job!

What You\'ll Be Doing

We are looking for a motivated individual to join our team as an Assistant Manager and grow into a greater opportunity with United FP. The Assistant Manager will be responsible for assisting with oversight of club operations, guaranteeing an exceptional member experience and ensuring financially stability of the club. This position plays a critical role in assisting with managing our teammates to maintain a high-energy environment in the Judgement Free Zone. We want to give you the tools to succeed and work for a company in a competitive environment that lives its Core Values. What are our Core Values, you might ask? They are: We Win Together | Be Better Every Day | Be Kind & Respectful | Do the Right Thing | and Everyone Matters

• Assist in the interviewing and recruitment process by completing initial phone interviews of member service representatives and fitness trainers.
• Able to drive club metrics in alignment with business performance.
• Lead by example and inspire teammates to deliver +1% service to build Raving Fans and operational excellence.
• Monitor inventory and review daily/weekly/monthly sales numbers with club manager to identify opportunities and modify execution as needed to improve performance.
• Uphold company standards to deliver the mission and values; manage a clean, friendly, and well-maintained club.
• Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
• Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition.
• Front End employees to promote career growth through training, development, and performance assessment.
• Perform other duties as assigned by the Club Manager.

What You\'ll Bring to the Table

• Must be a minimum of 18 years of age.
• High School Diploma/GED equivalent.
• Excellent Customer Service skills with a high degree of member care.
• Previous experience leading teams in the retail or fitness environment.
• Self-starter, motivated and enthusiastic about creating the best experience for members.
• Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.

Physical Demands

• Must be able to occasionally lift, push, or pull at least 50 lbs.
• Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.

About United FP Management, LLC

United FP Management, LLC ("UFP") is the largest developer and operator of fitness clubs under the Planet Fitness brand. United FP operates in the High Value Low Price (HVLP) segment of the fitness market and serves 1.1 million members across 192 clubs. UFP is diversely positioned across 14 states. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through organic site development and four additional tuck-in acquisitions. United FP is headquartered in Austin, Texas.

United FP Management, LLC is owned by American Securities, a leading U.S. private equity firm.

About Planet Fitness

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest franchisors and operators of fitness centers in the United States. The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women.

Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across platforms. Planet Fitness never requires advance payments of any kind for equipment or employment at the start of employment. Any request for payment information is part of a fraud scheme.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join the Club

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. Planet Fitness is continually seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations, there are opportunities on our Planet for you to join our team.

To find your perfect fit, search for a club opportunity near you.