Assistant Manager

del-taco; Mojave Heights (CA); On-site; USD 35,817 - 39,950; Full time

Job summary

Del Taco is seeking a General Manager/lead manager in Mojave Heights, CA to protect and deliver the Del Taco Brand, grow sales, and maximize restaurant profitability by leading the Del Taco Way with the GM. You will drive standard operating procedures, staffing, training, and customer service excellence.

You will partner with the Restaurant Manager to recruit, develop, and retain a passionate team, ensure compliance with policies, and deliver quality products with consistency.

Responsibilities

• Staffing: recruit, hire, retain restaurant employees and ensure compliant, well-trained team.
• Certification: ensure the team is certified per training process at all times.
• Learning culture: foster continuous learning.
• Service culture: create a service-oriented culture and teamwork.
• Performance management: evaluate performance and recommend salary increases; administer disciplinary actions.
• Brand execution: deliver Del Taco standards and maintain facility, equipment, cleanliness, and signage.
• Sales and marketing: identify sales goals, optimize staffing per sales, support local marketing to attract customers.
• Profitability: manage staffing levels, labor laws, inventory, cash handling, audits, safety, and cost targets.

Job description

Position Summary

To protect and deliver the Del Taco Brand and grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way with the General Manager or as the lead manager.

Essential Job Functions

Support the Restaurant Manager’s efforts to adequately staff the restaurant with quality people who are passionate about achieving standards, exceeding expectations, and delighting customers by:

• Recruiting, hiring, and retaining all restaurant employees in compliance with the employee position report.
• Ensuring the entire team is certified according to the current training process at all times.
• Fostering an environment of continuous learning.
• Creating a service oriented culture.
• Promoting an environment of fun and teamwork.
• Evaluating performance and recommending salary increases.
• Recommending, approving, and administering disciplinary action, suspension, and/or termination.
• Developing and growing team members.

Deliver the Brand to everyone the Del Taco Way

• Executing Del Taco Standards and using our processes and systems 100% of the time.
• Maintaining the facility and customer areas.
• Maintaining all equipment to operational and safety standards.
• Delivering only quality products to Del Taco standards every time.
• Adhering to cleaning schedules and standards.
• Ensuring employees are in proper uniform.
• Ensuring a consistent service experience.
• Ensuring POP and signage is present and in the approved location.

Achieve or exceed Sales plan and build customer counts and loyalty by

• Assisting the Restaurant Manager in identifying and communicating sales goals (daily, weekly, year over year).
• Ensuring the right people are in the right places according to projected / actual sales.
• Increasing customer count and check average, and maximizing capacity and customer value.
• Supporting the General Manager in identifying and executing Local Store Marketing opportunities to attract new customers.
• Staying aware of local events; Understanding the store’s current trade area and competition.
• Executing speed (speed with a smile) and service standards.
• Flawlessly executing marketing promotions and campaigns.

Achieve or exceed profitability plan

• Maintaining staffing levels to actual sales.
• Complying with labor laws.
• Accurately ordering and managing inventory to reduce waste and prevent theft.
• Ensuring cash handling procedures and standards are in place and followed.
• Performing cash audits and addressing identified issues.
• Executing safety and health standards.
• Minimizing R&M / Supplies and Services costs by managing service vendors efficiently.
• Achieving and communicating controllable cost targets.

Pay Range: $26.00 - $29.00