Assistant Manager

knitwellgroup; Michigan; On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Discounts

Professional development

Community partnerships

Job summary

Chico's in Grand Rapids, MI is seeking an Assistant Manager to help lead a team and create a welcoming customer experience. You will support the Store Manager, mentor associates, and drive daily operations to reflect our hospitality and brand standards.

Primary duties include coaching staff, managing inventory, partnering on events, and delivering personalized service. This role requires a flexible schedule, strong communication, and a passion for fashion and empowering customers.

Qualifications

• Three years of retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability including nights, weekends, and holidays.
• Ability to develop strong customer and peer relationships.
• Excellent communication and interpersonal skills.
• Lift/carry up to 50 pounds.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve store financial goals and motivate the team.
• Assist in the hiring, development, and coaching of associates.
• Lead by example on the sales floor with omni-channel approach.
• Maintain a visually inspiring store reflecting brand standards.
• Oversee inventory, replenishment, and inventories.
• Ensure compliance with policies and business practices.
• Build community connections through events and philanthropy.

Skills

Brand passion

18+ age

Retail management

Flexible availability

Team player

Customer relationships

Communication skills

Lifting 50 pounds

Job description

About us

Established in 1983 in a small Sanibel Island boutique filled with artfully stylish pieces, Chico’s has evolved to inspire accomplished women to embrace and express their individuality through effortless chic and unique styles. We’re dedicated to making women feel confident and beautiful. Build your career with a team that empowers you.

About the role

As an Assistant Manager, you will assist the Store Manager in leading the team, building community connections, and creating a seamless customer experience. This position helps foster a welcoming environment—for both associates and customers—that enables us to create memorable, personalized experiences that reflect our culture of hospitality.

The impact you can have

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the financial goals of the store and motivate the team.
• Assist in the hiring, development, and coaching of associates.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Maintain a visually inspiring store environment that reflects brand standards.
• Take ownership to ensure safe and efficient store operations including inventory management, daily replenishment of floor merchandise, and execution of inventories.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

You’ll bring to the role

• Passion for our brand, fashion, and empowering confidence.
• Must be at least 18 years old.
• 3 years of retail management experience preferred.
• Flexible availability — including nights, weekends, and holidays.
• A team player mindset with a high level of ownership and initiative.
• Ability to develop strong customer and peer relationships.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Benefits

• Optional medical, dental, and vision insurance
• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location:

Store 0328-Woodland Shopping Center-Chico's-Grand Rapids, MI 49512

Position Type:

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business.The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.