Assistant Manager

Burger King; Mesa (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

BURGER KING restaurants in Mesa, AZ are seeking an Assistant Manager to lead daily operations, drive profitability, ensure guest satisfaction, and develop a high-performing team. The AM supports the RGM, manages inventory, and ensures brand standards are upheld while delivering fast and friendly service.

As a key operations leader, you will coach Shift Coordinators and Team Members, oversee inventory and maintenance, and ensure seamless execution during peak hours and holidays, contributing to

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required; 2 years college preferred.
• 1-2 years of previous quick service restaurant experience, experience in management preferred.
• Some understanding of P&L interpretation and management to influence profitability.
• Demonstrated leadership skills.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant.

Responsibilities

• Oversee profitability and inventory inspections.
• Place and receive inventory truck orders.
• Maintain and monitor restaurant assets and preventative maintenance.
• Ensure cash controls and security procedures are followed.
• Motivate and direct team to deliver fast, accurate, friendly service.
• Coach and develop Shift Coordinators and Team Members to raise performance.
• Direct efficient preparation and sale of products within speed of service guidelines.
• Uphold brand and operational standards.

Skills

Leadership

Guest service

P&L knowledge

Inventory control

Team development

Availability

Communication

Education

High School Diploma or GED

Two years college preferred

Job description

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).

Summary Of Responsibilities:

PROFITABILITY

• Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections
• Places and receives inventory truck orders
• Maintains and regularly monitors a list of all restaurant assets
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
• Ensures that the restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)

GUEST

• Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility

PEOPLE

• Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance

OPERATIONS

• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Ensures that restaurant upholds operational and brand standards

*Performs duties of Hourly Shift Coordinator when necessary

Qualifications And Skills:

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience, experience in management preferred
• Some understanding of P&L interpretation and management to influence profitability
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.