Assistant Manager

Sonic Drive-In; Little Elm (TX); On-site; USD 34,000 - 48,000; Full time

Job summary

SONIC Drive-In Assistant Manager is responsible for assisting the General Manager in managing drive-in operations, training staff, and ensuring quality food in a clean, safe and efficient manner. You will lead team members, monitor inventory and costs, perform opening/closing duties, and uphold customer service standards to deliver a great guest experience.

You will work with a team to maintain high standards, ensure proper hygiene, and support daily operations in a fast-paced environment.

Qualifications

• Minimum six months of restaurant management experience (QSR) or one year entry level retail management experience.
• Ability to work irregular hours, nights, weekends and holidays.
• Good communication, math, reading and computer skills.
• Ability to lead and train a team and operate autonomously when directions are given.

Responsibilities

• Assist the General Manager in managing drive-in operations.
• Train and support Team Members, Carhops and Skating Carhops.
• Direct and assign staff to meet service standards.
• Perform opening and/or closing duties.
• Monitor staffing, inventory, and food cost; complete weekly inventory.
• Handle administrative tasks and maintain records.
• Prioritize customer service and respond to guest requests promptly.

Skills

Leadership

Staff Training

Customer Service

Operations Management

Communication

Multi-tasking

Appearance & Hygiene

Tools

POS Systems

MS Excel

Inventory Software

Job description

There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform.

Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You’ll assist the drive-in restaurant’s General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.

Basic job duties for the drive-in restaurant’s Assistant Manager include :

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Requirements:

SONIC Drive-In Assistant Manager Requirements :

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations required
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Additional SONIC Drive-In Assistant Manager Qualifications...

• Friendly and smiling faces that enjoy providing courteous food service to our guests!
• Professional individuals who value people and demonstrate respect for others!
• A team player willing to meet and exceed drive-in goals and objectives.
• Strong leadership skills with the ability to motivate and lead team members.
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.

Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee’s knees, cruisin’ . . . you get the picture! It’s downright sensational!!

SONIC and its independent franchise owners are Equal Opportunity Employers.

Company Introduction

Here at SONIC Drive-in, our priority isn’t just great service, it’s great experiences. Whether you’re coming for a Cherry Limeade on your lunch break or picking up Shakes with your team after a big win, we’re ready for you. That’s why our drive-in makes your burgers with 100% pure beef patties, prepares hand‑made onion rings, and serves real ice cream. Carhops deliver orders with a smile because “This is How We SONIC”. Download the SONIC app and order your favorites to enjoy exclusive perks and offers, including half price drinks and slushes any time. Stop by to treat yourself today!