Assistant Manager

Foot Locker, Inc.; Lancaster (Lancaster County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company seeks a Store Leader to enhance customer experiences and drive sales in a vibrant retail environment. This role balances operational tasks with customer engagement, requiring strong leadership in coaching team members and delivering exceptional service. Flexibility for nights and weekends is essential for success.

Benefits

Weekly Pay

Paid Time Off

30-50% Employee Discount

Life, Medical and Dental Coverage

Development and Advancement Opportunities

Qualifications

• Minimum 1 year of experience in a customer-facing sales role.
• Confidence in engaging customers for an elevated experience.
• Adaptable in a rapidly changing retail environment.

Responsibilities

• Coaching and motivating the team to drive sales and deliver customer service.
• Ensuring customer satisfaction through product knowledge.
• Act as a partner between customers, associates, and leadership.

Skills

Leadership

Customer Service

Sales

Problem Analysis

Decision Making

Job description

Overview

Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store manager, you would assume all managerial duties.

Come for the opportunity….Stay for the career

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customersto deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Benefits

Rate of Pay: $16.00 / hour
Bonus Incentives
Weekly Pay
Paid Time Off
30-50% Employee Discount
Life, Medical and Dental Coverage
Development and Advancement Opportunities