ASSISTANT MANAGER

Little Caesars operated by Cedars Group; Klamath Falls (OR); On-site; USD 40,000 - 55,000; Full time

Job summary

Little Caesars operated by Cedars Group in Klamath Falls, Oregon is seeking a dedicated Manager to assist in team leadership and operational excellence. This role involves supervising staff, ensuring high customer satisfaction, and managing restaurant standards as per company policies.

The successful candidate will possess strong management skills and have a solid foundation in cost control and customer service. We offer a dynamic work environment with a focus on team success and quality service.

Qualifications

• Proven track record of effective team management and customer satisfaction.
• Ability to supervise and direct staff effectively while adhering to regulations.
• Strong communication skills to ensure smooth operation and customer interaction.

Responsibilities

• Ensure high customer satisfaction through quality service.
• Recruit, train, and evaluate staff performance.
• Achieve cost control goals and manage financial responsibilities.

Skills

Customer service

Team leadership

Cost control

Basic math skills

Education

High school diploma or equivalent

Tools

Cash register

Kitchen equipment

Job description

Manager Job Description

The Manager assists the General Manager in building and supervising a team that achieves goals of customer satisfaction, sales, and profitability, and operates the restaurant by the company's standards, policies, and procedures. The Manager must complete and learn all General Manager tasks whenever the GM is absent.

Responsibilities

• Ensures customers are served correctly, complete orders within service time goals. Prepares and ensures that all staff are serving consistent, high-quality products to customers
• Achieves the standards for a clean and organized restaurant and staff image as defined in the Little Caesars Handbook, and/or as required by local government agencies
• Recruits, hires, trains, and evaluates potential staff as well as promotes others
• Develops a productive team by providing direction and supervision through the appropriate use of communication, delegation, and disciplinary skills, and positively implements change, resulting in low turnover
• Ensures a work environment that is in compliance with government regulations and is safe, secure, and free of harassment or discrimination
• Accurately completes all paperwork associated with daily, weekly, and period-end activities as directed by the District Manager
• Performs labor scheduling, food ordering, and product projections accurately
• Manages all financial responsibilities with integrity and performs tasks associated with achieving cost control goals
• Frequent communication with the District Manager, General Manager, and Human Resources via Google chats/email

Requirements

• During each shift, they motivate, direct, and coach staff to work proficiently at their assigned stations, and then follow up to ensure tasks are completed on time.
• Responsible for supervising all staff, including those under 18 years of age. The Manager must abide by all State and Federal labor laws, OSHA regulations, and EEOC requirements, as well as enforce and practice all Little Caesars policies and procedures.
• Ensure the restaurant is prepared to meet the needs of customers and work diligently to ensure each customer is satisfied with the service and product they receive.
• Supports the District Manager and General Manager and is responsible for building sales and controlling costs by using all cost control tools and processes. They troubleshoot operational problems and find acceptable solutions.
• The ability to lift and move 55 pounds
• The ability to reach and move items from as high as 6 feet and as low as 6 inches off the ground
• The ability to control and utilize equipment safely and correctly (sheeter machine, VCM, sauce ladle, cheese cups, cheese cups, pan grippers, spatula, pizza and dough cutter, different types of knives, can openers, pastry brush, scales, microwave, telephone, cash register, etcs.)
• The ability to apply pressure to cut through products and/or clean equipment/utensils
• The ability to count, separate, and weigh all types of food products and inventory items
• The ability to effectively communicate with customers and co-workers (reading, speaking, hearing, writing, etc.)
• The ability to understand directions, instructions, and product specifications
• The ability to process and complete customer orders
• The ability to comprehend all training materials and practice standard operating procedures
• The ability to use mathematical skills to compute sales totals, percentages, inventory usage, food orders, employee work schedules, cash handling results and projected business needs
• The ability to legally drive an automobile, adhering to all state and local traffic laws
• The ability to supervise several people at the same time and to motivate them to meet goals, duties, and deadlines
• Possess a high school diploma or equivalent, and possess basic math skills
• Have a working knowledge of local store marketing techniques, sales building, and a proven track record of controlling costs
• Possesses strong management, team building, and communication skills
• Be dependable, hard workin,g and have the ability to work a varied, 42-hour workweek under pressure and in stressful situations
• Possess a valid driver’s license from the state of residence with a driving record maintained within company guidelines. Possess a reliable vehicle and auto insurance as a primary driver to complete responsibilities as directed by the District Manager.
• Provide documentation that proves their eligibility to work in the United States.
• Work approximately 40 hours, two days off, preferably Tuesday/Wednesday or Wednesday/Thursday
• Work schedule consists of open to 4 PM or 4 PM to close

If you are a highly motivated individual with a passion for customer service and a proven track record of success as a Manager, we encourage you to apply for this exciting opportunity.