Assistant Manager

aes-restaurants; Kingsport (TN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive Bonus Program

Health Insurance

PTO

Employee Rewards & Recognition Program

Job summary

AES Restaurants located in Kingsport, Tennessee, is seeking a dedicated Restaurant Assistant Manager to enhance guest experiences and lead the team in providing outstanding service. The ideal candidate will help uphold quality, safety, and cleanliness standards while ensuring team engagement.

This position requires leadership abilities, strong interpersonal and customer service skills, as well as a solid understanding of profit and loss management. Ideal candidates should be reliable, have a valid driver's license, and be ServSafe certified or willing to obtain certification.

Qualifications

• Must have a reliable vehicle and valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8-10 hours.

Responsibilities

• Ensure your team provides outstanding service and satisfied guests.
• Hire, train & coach the team.
• Utilize AES Systems to run a great restaurant every shift, every day.
• Implement restaurant controls, especially cash & inventory.
• Set and meet restaurant goals for service, operations and financial results.

Skills

Leadership

Customer Service

Profit & Loss Management

Emotional resilience and patience

Restaurant Management

Job description

Company Overview

Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of Arby’s® operating restaurants across 344 locations in 20 states. We’re guided by our values: The letters AES stand for more than just our name. They stand for what we truly believe – our “Attitude Equals Success”. As with any goal we will set, our attitude about achieving those goals can equal our success.

We Offer

• Competitive Bonus Program
• Full Time & Part Time Shifts
• Health Insurance
• Health Savings Account
• PTO
• Employee Rewards & Recognition Program

What will you do?

As the Restaurant Assistant Manager you will assist in guiding the team to create a positive guest experience. Whether it’s setting the tone for the team when you’re in charge, or upholding the highest standards of quality, safety, and cleanliness, your crew will count on you.

Top 5 Job Responsibilities

1. Ensure your team provides outstanding service and satisfied guests
2. Hire, train & coach the team
3. Utilize AES Systems to run a great restaurant every shift, every day
4. Implement restaurant controls, especially cash & inventory
5. Set and meet restaurant goals for service, operations and financial results

AES is very goal oriented. As the Restaurant Assistant Manager you will work with the General Manager to achieve high performance in areas such as,

• Operations
• Profit and Loss
• Guest Satisfaction
• Customer Service
• Speed of Service
• Quality Control
• Workplace Safety
• Utilizing all systems and tools, including the Systems Board, RTI Task Lists
• Following all government regulations, employment law, food safety and operations policies and implement all accounting controls

Whether you’re looking for a change in your career or taking the first step, AES is a goal oriented company where you can develop your skills. We look forward to hearing from you!

Ideal Candidate Qualities

• Treat others with respect and communicate with honesty
• Coaching and developing others
• Emotional resilience and patience
• Leadership
• Working in a fast-paced environment and thinking on your feet
• Holding yourself to high standards of integrity and customer satisfaction
• Profit & Loss Management
• Operations Management
• Restaurant Management
• Managing Food Cost & Labor Cost

Requirements

• Must have a reliable vehicle and valid driver’s license
• Must be ServSafe certified or capable of obtaining certification
• Ability to work in warm and cold temperatures
• Ability to stand for 8-10 hours
• Ability to lift up to 50lbs
• Ability to climb ladders for general maintenance
• Ability to perform the following motions:
  • Bending
  • Squatting
  • Twisting
  • Pulling
  • Reaching

EEO Statement

AES is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, alienage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information/characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.

ADAA

AES will endeavor to make a reasonable accommodation/modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law.

E-Verify

AES participates in E-Verify.

Employer: AES Restaurants