Assistant Manager

Taco Bell; Houston (TX); On-site; USD 60,000 - 78,000; Full time

Job summary

Taco Bell in Houston seeks an Assistant General Manager to support the Restaurant Manager in profitable operations, cost control, and maintaining high standards of service. You will lead front-of-house operations, coach and develop team members, manage cash handling, and promote safety and cleanliness while building sales and guest satisfaction.

The role requires supervisory experience, a solid grasp of P&L statements, strong math skills, and Serve Safe certification, with open availability to

Qualifications

• High school diploma or GED; some college preferred.
• Minimum 1 year of supervisory experience.
• Understanding of P&L statements.
• Basic math and accounting skills.
• Strong customer service and communication skills.
• Knowledge of order processing systems and basic computer skills.
• Must be at least 18 years of age.
• Must be Serve Safe certified.
• Requires open availability.

Responsibilities

• Assist the Restaurant Manager in profitable operations and cost control.
• Oversee front counter to ensure quality service and customer satisfaction.
• Train and coach employees; participate in hiring and development.
• Manage cash handling and daily deposits; follow cash procedures.
• Maintain safe, clean, and professional restaurant image and conditions.
• Perform administrative duties and other tasks as assigned by the RM.
• Coordinate operations to ensure ingredients and equipment are in place.

Skills

Customer service

Communication

Mathematics / accounting

P&L understanding

Order processing systems

Computer skills

Leadership experience

Training / coaching

Open availability

Education

High school diploma or GED

Tools

POS systems

Job description

Taco Bell - Assistant General Manager

Assists the Restaurant Manager in profitably operating the restaurant within the practice andprocedures by the company. This position is responsible for cost control, customer service,restaurant and employee appearance, building sales, maximizing profits and employeedevelopment.

• Responsible for working at the front counter to ensure quality service. Checks productquality and communicate with customers and assures availability. Effectively trains andcoaches employees to show courtesy and handling of complaints.
• Assist in maintaining an acceptable level of sales. Utilize local store marketing.
• Manages restaurant cash control by making bank deposits daily. Follow the CashHandling Procedures outlined in the company's employee handbook.
• Ensure accidents and incidents are reported to Risk Management in a timely manner.Take necessary action to minimize workers and/or unemployment compensation.Maintain safe work environment. Achieve highest possible rating by the HealthDepartment. Ensures professional restaurant and team image through rigid adherence torestaurant cleanliness, uniforms, and appearance standards.
• Assists in the hiring and development of team members. Document in writing, correctivedisciplinary action with employees or any incident involving customers.
• Performs management and administrative responsibilities, as assigned by the RestaurantGeneral Manager.
• Conducts frequent restaurant travel path to ensure all operational ingredients are in placeand working well.
• Utilizes a preventive maintenance system, ensuring adequate repair of buildings andequipment.
• Attend special meetings as scheduled by the Restaurant General Manager or Area Coachfor purpose of planning, training, and reviewing operations/management procedures andpolicies.

QUALIFICATIONS:

• A high school diploma or GED; some college preferred
• A minimum of 1-year supervisory experience
• Understanding of P & L statements
• Basic math and accounting skills
• Strong customer service skills
• Strong communication skills
• Knowledge of order processing systems and basic computer skills
• Must be at least 18 years of age
• Must be Serve Safe certified
• Requires open availability

BACKGROUND CHECK

Candidates are required to pass background check and drug test criteria as a condition ofpromotion or hire to this position unless otherwise prohibited by state law.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employeeencounters while performing the essential functions of this job. Reasonable accommodation maybe made to enable individuals with disabilities to perform the essential functions.

EQUIPMENT

Fryers, Thermalizer, flat top grills, split lid grills, walk in freezer, menu boards, computers, cashregisters, filtering machines, steam units, holding cabinets, storage units, soda fountain hook upstation, microwave, cooking utensils, drive thru communication systems, coolers, freezers, andhot holding line.

Environmental Conditions:

• The employee is subject to environmental conditions, protection from weather conditions,but not necessarily from temperature changes.
• The employee is subject to both environmental conditions; work activities both inside andoutside.
• The employee is subject to extreme cold temperatures below 32 degrees for periods oftime.
• The employee is exposed to hazards which include a variety of physical conditions, suchas moving mechanical parts, electrical current, exposure to high heat of chemicals.
• The employee is subject to one or more of the following conditions: fumes, odors, dust,mist, gases or poor ventilation

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job. Reasonable accommodationmay be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; use hands tohandle or feel; reach with hands and arms and be able to communicate. The employee isfrequently required to walk; stoop, kneel, crouch, and push. The employee is occasionallyrequired to sit and climb or balance. The employee must regularly lift and /or move up to 10pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50pounds.