Assistant Manager

Foot Locker; Hickory (NC); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Bonus Incentives

Weekly Pay

30-50% Employee Discount

Life, Medical and Dental Coverage

Development Opportunities

Job summary

Foot Locker in Hickory, NC is looking for an Assistant Store Manager (ASM) to help lead the store team and drive sales. ASMs are key leaders who provide excellent customer service and support daily operations while developing and coaching store associates.

The ideal candidate has over a year of retail experience, strong communication skills, and the ability to work flexible hours. Benefits include paid time off and an employee discount.

Qualifications

• 1+ years of retail experience in a leadership role.
• Able to coach and motivate a diverse team.
• Strong communication skills and teamwork abilities.

Responsibilities

• Lead by example on the sales floor and coach the team.
• Manage daily operations like cash handling and opening/closing.
• Serve as Manager on Duty when scheduled.

Skills

Coaching and motivating a diverse team

Strong communication skills

Teamwork

Customer engagement

Retail KPIs understanding

Job description

Overview

The Assistant Store Manager (ASM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving sales results, coaching the team, and keeping the store running strong day in and day out. Assistant Store Managers are hands‑on leaders who move with urgency, stay connected to customers and teammates, and take pride in their store. With an “Always on, Never no” mindset, ASMs help set the tone on the floor while taking ownership of what they can control to deliver a great customer experience.

Responsibilities

Customer Experience & Sales

• Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.

Store Ops & Execution

• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.

Teamwork & Leadership

• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and helping close performance gaps.
• Jump in wherever needed to support the team and store priorities.

Qualifications

Required

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self‑motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Preferred

• Previous experience as a Key Holder, Supervisor, or Assistant Manager.
• Experience in a fast‑paced or high‑volume retail environment.
• Interest in pursuing long‑term career growth in retail leadership.

What Success Looks Like

• Engagement: You bring hustle to every shift, moving with purpose and staying attentive to customers, teammates, and store needs.
• Sales: You help drive store sales and conversion through strong floor leadership.
• Customer Experience: You live the “Always on, Never no” mindset with a positive, can‑do attitude.
• Execution: Take an owner/operator approach. You hold standards high and get things done.
• Team: We win as one! You show up as a supportive, accountable teammate who lifts others up.

Benefits

• Rate of Pay: $18.00 / hour
• Bonus Incentives
• Weekly Pay
• Paid Time Off
• 30-50% Employee Discount
• Life, Medical and Dental Coverage
• Development and Advancement Opportunities