Assistant Manager

Burger King; Harrisonburg (VA); Presencial; USD 42.000 - 54.000; Tempo integral

Resumo da vaga

Burger King in Harrisonburg, VA is seeking an Assistant Manager to lead daily restaurant operations under the Restaurant General Manager. You will focus on profitability, guest service, people development, and efficient operations to meet brand standards.

You will manage 20–45 Hourly Shift Coordinators and Team Members, coach staff, ensure inventory, maintenance, and adherence to cash controls, and step in for Shift Coordinators when needed.

Qualificações

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of quick service restaurant experience, management preferred.
• Some understanding of P&L interpretation and profitability management.
• Demonstrated leadership skills.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed.

Responsabilidades

• Lead the restaurant operations and team of 20–45 employees under the RGM.
• Direct profitability focus through inventory and cost controls.
• Manage daily, weekly and monthly inventory inspections, and orders.
• Maintain assets and ensure preventative maintenance with vendors.
• Ensure cash controls and security procedures are followed.
• Motivate staff to deliver fast, friendly service in a clean facility.
• Provide coaching to shifts coordinators and team members.
• Direct operations to meet speed and quality standards; cover Shift Coordinator duties when needed.

Conhecimentos

Leadership

Guest service

Profitability understanding

Shift flexibility

Availability for evenings/weekends/hol

Authority to manage teams

Formação

High School Diploma or GED

2 years college preferred

Descrição da vaga

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).

Summary Of Responsibilities

Profitability

Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections

Places and receives inventory truck orders

Maintains and regularly monitors a list of all restaurant assets

Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required

Ensures that the restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)

Guest

Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility

People

Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance

Operations

Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines

Ensures that restaurant upholds operational and brand standards

*Performs duties of Hourly Shift Coordinator when necessary

Qualifications And Skills

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience, experience in management preferred
• Some understanding of P&L interpretation and management to influence profitability
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.