Assistant Manager

BU Hospitality; Grand Rapids (MI); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid sick leave

Food and beverage discounts

Job summary

BU Hospitality is seeking a hands-on Front of House Manager to help lead our team and uphold restaurant standards in line with company goals. You will contribute to FOH leadership, hiring, training, and scheduling while ensuring top-level service and guest satisfaction.

The role emphasizes collaboration with management on budgeting, food and beverage initiatives, and maintaining a culture of excellence. Weekend/evening shifts and a strong hospitality mindset are essential.

Qualifications

• 2–3 years restaurant management experience.
• FOH operations knowledge and leadership.
• Excellent communication and interpersonal skills.
• Available to work weekends, evenings and holidays.
• Physically able to stand for long periods and lift up to 50 lbs.
• Serve Safe certification preferred.

Responsibilities

• Assist with managing & leading the front of house team members and initiatives.
• Hiring, training & scheduling.
• Inventory & ordering.
• Assist with food & beverage development & management.
• Foster a culture of passion, teamwork, dedication.
• Assist with leading, coaching, managing and mentoring front of house team members.
• Ensure restaurant standards are achieved in accordance with restaurant goals and philosophies.
• Participate in management meetings, position meetings & workshops.

Skills

FOH management

Hiring & training

Scheduling

Food & beverage knowledge

Leadership

Communication

Stand ability

ServSafe preferred

Job description

• Assist with managing & leading the front of house team members and initiatives
• Inventory & ordering
• Assist with food & beverage development & management
• Foster a culture of passion, teamwork, dedication
• Assist with leading, coaching, managing and mentoring front of house of team members
• Ensure restaurant standards are achieved in accordance with restaurant goals and philosophies
• Facilities
• Zoning & organization
• Restaurant financials & budgeting
• Compliance
• Human resource
• Food safety and sanitation

Primary Role & Responsibilities

• Assist with managing & leading the front of house team members and initiatives
• Hiring, training & scheduling
• Inventory & ordering
• Assist with food & beverage development & management
• Foster a culture of passion, teamwork, dedication
• Assist with leading, coaching, managing and mentoring front of house of team members
• Ensure restaurant standards are achieved in accordance with restaurant goals and philosophies
• Participate in management meetings, position meetings & workshops
• Repair & maintenance
• Facilities
• Zoning & organization
• Restaurant financials & budgeting
• Compliance
• Human resource
• Food safety and sanitation

Qualifications & Requirements

• 2-3 years restaurant management experience
• Personal goals align with organization
• Professional goals align with organization
• Competent in all FOH restaurant positions
• Personable
• Results driven
• High degree of food and beverage knowledge
• Self-starter, takes initiative
• Passionate about food, beverage and hospitality
• Great attention for details (excellence reflex)
• Excellent communicator
• Able to stand for long periods of time
• Able to lift up to 50lbs
• Available to work weekends, evenings and holidays
• Serve safe certified preferred

Compensation & Benefits

• Competitive compensation package
• Paid time off
• Paid sick leave
• Food and beverage discounts
• Health insurance
• Compensation will be determined based on your experience level and qualifications.