Assistant Manager

Costa Vida; Grand Junction (CO); On-site; USD 45,000 - 60,000; Full time

Job summary

A popular restaurant chain is seeking an Assistant General Manager in Grand Junction, Colorado. This hands-on role requires strong organizational skills and a passion for food quality and guest service. Responsibilities include supporting the Store Operator, ensuring the restaurant maintains high standards, training team members, and fostering a welcoming atmosphere for guests. Ideal candidates should have supervisory experience and the ability to thrive in a fast-paced kitchen environment.

Qualifications

• Minimum of 2 years of experience in a similar role.
• Strong knowledge of food preparation techniques and safety standards.
• Ability to follow recipes and instructions accurately.

Responsibilities

• Support the Store Operator and manage all activities within the restaurant.
• Train employees while ensuring high Guest satisfaction.
• Oversee restaurant quality assurance and implement safety standards.

Skills

Organizational skills

Communication skills

Team-oriented attitude

Time management

Ability to lift heavy items

Education

Highschool Diploma or Equivalent

Food Handler permit

ServSafe Certification

Valid Driver's License

Job description

Description

An Assistant General Manager is responsible and held accountable for supporting the Store Operator in the performance of all activities within the restaurant they are assigned to manage. Assistant Managers are expected to maintain a high level of food quality, customer service, and sanitation. This is a hands‑on role that requires strong organizational skills and the ability to work in a fast‑paced environment.

GENERAL POSITION SUMMARY

An Assistant General Manager is responsible and held accountable for supporting the Store Operator in the performance of all activities within the restaurant they are assigned to manage. Assistant Managers are expected to maintain a high level of food quality, customer service, and sanitation. This is a hands‑on role that requires strong organizational skills and the ability to work in a fast‑paced environment.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Assumes responsibility for providing the ultimate guest experience.

• All actions and decisions are completely focused on and driven by the Guests' wants and needs. Provides a happy, high-energy environment, where Guests are excited to return.
• Provides a clean, safe environment in which Guests feel comfortable to dine.
• Ensures all Guests are treated with dignity, respect and professionalism.
• Is aware of any Guest issues and sees they are handled in a fair and timely fashion. Follows up with Team Members regarding Guest feedback, providing training and coaching in any areas below standards.
• Trains employees with a high Guest satisfaction mentality, providing great service and product.
• Builds relationships with Guests, leading to repeat visits and therefore increased sales. Methods include table touching, identifying repeat visitors then acting accordingly and extra efforts for kids.

Assumes responsibility to oversee the restaurant when the Store Operator is not present.

• Maintains the Quality Assurance Program and sees that standards are actively upheld within the restaurant.
• Coaches, trains and acts on areas that present an opportunity for improvement
• Ensures that the restaurant is neat, clean, safe and organized.
• Ensures that food is kept within proper temperature guidelines.
• Assist the GM by maintaining good knowledge of HAACP program and executing by the Costa Vida standards.
• Ensures that safety standards are followed while cooking or preparing food within the restaurant.
• Follows, and sees that portioning guidelines are adhered to for master recipes and menu build recipes alike.
• Ensures that all prepared recipes meet not only taste standards, but appearance standards as well.

Leads by providing the proper example for Team Members to follow.

• Identifies staffing needs (including day-to-day and special circumstances) and acts accordingly.
• Supports company-wide marketing programs and evaluates local restaurant marketing opportunities. Is keen on the restaurant's customer demographics, in addition to competitor activities.
• Monitors procedures to ensure the safety and security of all Team Members, Guests, company materials and assets, such as but not limited to the building and all of its components, cash, food, equipment and supplies.
• Adheres to general applicable laws, rules and regulations.
• Assist in managing inventory, ordering, invoicing and product tracking.

Assumes responsibility for training and development under the direction of the Store Operator.

• Provides an environment where all Team Members are treated fairly and respected, so as to successfully operate, in addition to creating an atmosphere where Team Members want to be, grow and learn.
• Orientation, training and development provided to company standards.
• Ensures that all Team Members are trained, motivated and empowered to meet and exceed Costa Vida standards.
• Provides feedback and coaching to strengthen skill set and execution.
• Seeks development and growth opportunities for personal improvement.
• Makes effective decisions regarding Team Members' performance. Holding Team Members accountable for their actions. Confronts poor and/or exceptional performance accordingly.
• Assumes responsibility for related duties as required or assigned.

Requirements

WORKING REQUIREMENTS/CONDITIONS

Education/Certification

• Highschool Diploma or Equivalent.
• Food Handler permit.
• ServSafe Certification
• Valid Driver's License.

Experience Required

• Proven experience as a supervisor, preferably in a fast-paced kitchen environment.
• Strong knowledge of food preparation techniques and safety standards.
• Ability to follow recipes and instructions accurately.
• Excellent time management skills and the ability to multitask in a busy kitchen.
• Strong communication skills and a team-oriented attitude.
• Minimum of 2 years of experience in a similar role

Skills/Abilities

Ability to stand for long periods and lift heavy items (up to 50 lbs.)

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Finger dexterity

Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.?

Talking

Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly.?

Hearing

Have adequate hearing to respond to alarms, signals, and other sounds.

Vision

Good eyesight is crucial. Sharp near vision to read menus, orders, tickets, and small print on labels or inventory items.

Peripheral vision to monitor surroundings, ensuring awareness of customers, coworkers, and potential hazards.

Physical Strength

Ability to stand for long periods and lift heavy items (up to 50 lbs.). May need to lift or maneuver equipment, packages, or tools.

Coordination

Hand-eye coordination to accurately handle food, drinks, utensils, and equipment, ensuring precision in tasks like plating, pouring, or cutting.

Motor coordination to balance multiple tasks, such as maneuvering in tight spaces.

Stamina

Long hours of standing work can require physical endurance and the ability to maintain focus.

Mobility

Ability to stand and walk for extended periods

Frequent bending, stooping, and reaching to access items on shelves, counters, and storage areas.

WORKING CONDITIONS

Environment

Capable of working in a hot, fast‑paced kitchen environment.

Capable of driving. Ability to load and unload merchandise.?

MENTAL ACTIVITIES AND REQUISITIONS OF THIS POSITION

Reasoning Ability

• Ability to deal with a variety of variables under only limited standardization.?
• Able to interpret various instructions.?
• Mental Alertness
• Maintaining alertness and quick reflexes is crucial for safe driving.

Mathematics Ability

Ability to perform basic math skills.

Language Ability

• Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias.
• Ability to prepare memos, and reports using proper punctuation, spelling, and grammar.
• Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses.

Americans with Disabilities Act

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

At-Will Employment

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at‑will employer. Employees can be terminated for any reason not prohibited by law.