Assistant Manager

Luxottica; Goodyear (AZ); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Employee discounts

Bonus/commission plan

Job summary

Luxottica's Target Optical division in the United States is seeking an Assistant Manager to lead the guest experience and drive sales. You will collaborate with the Optical Store Manager to execute WOW!

Guest Experience behaviors and coach a team to deliver a best-in-class shopping experience. The role emphasizes leadership, team development, and partnerships with optical staff, while ensuring store policies and brand initiatives are followed to maintain a high-energy, customer-focused

Qualifications

• Bachelor’s degree or equivalent.
• ABO Certification preferred.
• 2+ years retail or customer service experience.
• Selling skills and self-motivation.

Responsibilities

• Partners with the Optical Store Manager to deliver profitable store sales.
• Delivers the daily sales goal by flawless execution of WOW! Guest Experience behaviors.
• Inspires team to deliver a best-in-class experience by modeling the Target Optical Way.
• Provides floor leadership to ensure guests receive a top service experience.
• Builds and maintains brand awareness to attract new guests daily.
• Supports store manager with partnerships with Target Optical doctors and Hosts.
• Recruits, interviews, trains, develops and retains team members.
• Coaches and develops team to deliver WOW! Guest Experience.
• Ensures scheduling, guest retention, and brand initiatives are followed.

Skills

Selling Skills

Self-Motivated

Critical Thinking

Coach and Develop Others

Education

Bachelor’s Degree

ABO Certified (Preferred)

Job description

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At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we’re proud and excited to help people look their best by carrying fashionable frames at a great value.

Together, we’re on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests’ lives and communities. See your future with Target Optical.

Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Assistant Manager ensures the delivery of the Target Optical Way and the Guest Experience. The successful employee will demonstrates leadership competencies such as clear communication, team building, thinking critically, collaboration, and driving results while styling our guests.

MAJOR DUTIES & RESPONSIBILITIES

• Partners with the Optical Store Manager to build plans to deliver profitable store sales measured by current objectives.
• Delivers the daily sales goal by flawless execution of the WOW! Guest Experience behaviors.
• Ensures, influences and inspires the team to deliver a simple, fun and in-style fashion experience by modeling the Target Optical Way.
• Provides floor leadership to ensure that guests will receive a “best in class” experience by providing guidance and direction to team members.
• Creates, lives and teaches the culture to build brand awareness by attracting new guests daily from the Host to Optical.
• Supports the Optical Store Manager with maintaining professional business partnerships with the Target Optical doctor and Target Host.
• Proactively recruits, interviews, trains, develops, motivates and retains Brand right Optical Team Members (OTM).
• Supports Store Manager with Team Member accountability by providing Team Members with Coaching and Development to deliver the WOW! Guest Experience through regular touch bases.
• Supports Store Manager to ensure eSchedule, Guest Retention, Guest Driving Behaviors and all current Brand initiatives are in compliance.
• Partners with Store Manager to ensure all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions, the accurate completion of all sales transactions, and utilization of all sales strategies and resources.
• Models the Target Optical Personal Style Dress Code.

BASIC QUALIFICATIONS

• Bachelor’s Degree or equivalent
• ABO Certified (Preferred)
• 2+ years retail or customer service experience
• Selling Skills
• Self-Motivated
• Selection and Recruitment
• Critical Thinking
• Accountable to Results
• Coach and Develop Others

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: Phoenix
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