Assistant Manager

Dine Brands Global; Gloucester (MA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401K Plan

Health, Dental and Vision Options

Tuition Reimbursement

Career Advancement

Job summary

Dine Brands Global in Gloucester is seeking a capable Restaurant Supervisor to help maintain top-tier guest experiences across our brands. You will oversee daily operations, coach staff, and ensure safety, cleanliness, and quality of service.

The role offers a competitive salary range of $42,000–$55,000 per year plus a quarterly bonus plan and benefits including 401(k) and medical options. Weekend and holiday availability is required.

Qualifications

• 1-2+ years supervisory experience in casual dining preferred.
• Experience teaching and training staff preferred.
• Strong personal and professional integrity.
• Ability to deal with confidential information and/or issues using discretion and good judgement.
• Passion to thrive in a fast-paced work environment.
• Ability to solve problems on the go.
• Passion for hospitality and interacting with guests.
• Sense to be "hands on" when needed.
• Flexible availability, including nights, weekends, and holidays.
• A passion for food service and providing guests' exceptional service.
• Ability to occasionally lift and carry objects weighing up to 50 pounds.

Responsibilities

• Operational Excellence: Maintaining restaurant cleanliness, adhering to safety and security protocols, and ensuring proper food preparation and presentation.
• Guest Experience: Ensuring guests have a positive dining experience by addressing complaints, providing timely and friendly service, and actively engaging with customers.
• Staff Management: Supervising, training, and developing team members to ensure they deliver excellent service and meet Applebee's standards.
• Financial Performance: Assisting with inventory management, cost control, and maximizing profitability.
• Team Leadership: Leading and motivating staff to achieve daily goals, manage schedules, and maintain a positive work environment.
• Employee Development: Recruiting, onboarding, and training new employees, and providing opportunities for growth.
• Communication: Serving as a point of contact for staff, vendors, and other internal teams.

Skills

Supervisory exp

Staff training

Integrity

Discretion

Fast-paced

Problem solving

Hospitality

Hands-on

Flexible schedule

Food service passion

Lifting up to 50lb

Job description

6806 Walton LaneGloucester, VA 23061-6113

Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries and franchisees, supports and operates restaurants under the Applebee's Neighborhood Grill + Bar®, IHOP®, and Fuzzy's Taco Shop® brands. As of December28, 2025, these three brands consisted of over 3,500 restaurants across 20 international markets. Dine Brands is one of the largest full-service restaurant companies in the world and in 2022 expanded into the Fast Casual segment. For more information on Dine Brands, visit the Company's website located at www.dinebrands.com.

Who are we?

We celebrate success as we passionately nurture (and grow) the world's most beloved restaurant brands. We are innovators that embrace new ideas & creativity. We value commitment and take personal accountability for our actions. We value openness, authenticity, and foster a collaborative, creative environment that believes we will go farther, together.

Responsibilities:

• Operational Excellence: Maintaining restaurant cleanliness, adhering to safety and security protocols, and ensuring proper food preparation and presentation.
• Guest Experience: Ensuring guests have a positive dining experience by addressing complaints, providing timely and friendly service, and actively engaging with customers.
• Staff Management: Supervising, training, and developing team members to ensure they deliver excellent service and meet Applebee's standards.
• Financial Performance: Assisting with inventory management, cost control, and maximizing profitability.
• Team Leadership: Leading and motivating staff to achieve daily goals, manage schedules, and maintain a positive work environment.
• Employee Development: Recruiting, onboarding, and training new employees, and providing opportunities for growth.
• Communication: Serving as a point of contact for staff, vendors, and other internal teams.

Skills & Requirements:

• 1-2+ years of supervisory experience in casual dining preferred
• Experience teaching and training staff preferred
• Strong personal and professional integrity
• Ability to deal with confidential information and/or issues using discretion and good judgment
• Passion to thrive in a fast-paced work environment
• Ability to solve problems on the go
• Passion for hospitality and interacting with guests
• Sense to be "hands on" when needed
• Flexible availability, including nights, weekends, and holidays.
• A passion for food service and providing guests' exceptional service.
• Ability to occasionally lift and carry objects weighing up to 50 pounds, counter height to shoulder height, across the restaurant.

Compensation:

• Salary Range: $42,000-$55,000/per year
• Quarterly Bonus Plan (based on performance)

Benefits:

• 401K Plan
• Health, Dental and Vision Options
• Tuition Reimbursement
• Career Advancement

Equal Employment Opportunity Statement

Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions.

For information on how we collect and use your personal information, please visit our Applicant & Employee Privacy Notice.