Assistant Manager

Worksourceheartofgeorgia; Georgia; On-site; USD 38,000 - 56,000; Full time

Job summary

WorkSource Heart of Georgia is seeking an Assistant Store Manager to support store operations, customer service, and team development.

You will assist with day-to-day store activities, help customers, organize merchandise, and help supervise and train Store Associates while maintaining a safe, clean, and welcoming environment.

This role requires strong communication, the ability to lift up to 55 lbs, and a commitment to company policies.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store preferred.
• Ability to lift up to 55 lbs.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize, and transfer merchandise from delivery to stockroom to sales floor as needed.
• Perform opening and closing procedures as needed.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash deposits/receipts.
• Supervise and develop Store Associates.
• Maintain a clean, safe, and organized store environment.

Skills

Store management experience

Customer service

Communication skills

Team development

Organizational skills

Education

High school diploma or equivalent

Job description

We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:

Assist with store functions and day-to-day store activities

Help customers in a positive, approachable manner and address any questions or concerns they may have

Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained

Perform opening and closing procedures as needed

Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities

Maintain promotional effectiveness of store-front fixtures and displays

Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention

Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards

Protect and secure all company assets, including store cash

Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures

Help the Store Manager supervise, train, and develop Store Associates

Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Other duties as assigned*

Skills and Experience:

High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required

Store management experience in retail, grocery, or drug store environment is preferred

Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Strong communication, interpersonal, and written skills are required

Ability to work in a high-energy, team environment is required

Exceptional customer service, organizational, and communication skills are required

Strong problem solving and decision-making skills are required

Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

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