Assistant Manager

Burger King; Dubuque (IA); On-site; USD 46,000 - 62,000; Full time

Job summary

Burger King in Dubuque, IA seeks an Assistant Manager to lead daily operations, focus on profitability, and develop a high-performing team. You will guide a 20-45 person staff and support the RGM in delivering exceptional guest experiences.

The role requires 18+ years of age, a HS diploma or GED, and prior quick service or management exposure. Evening, weekend, and holiday availability is expected to ensure smooth operations.

Qualifications

• High School Diploma or GED required.
• 2 years of college preferred.

Responsibilities

• Manage inventory inspections daily, weekly and monthly.
• Place and receive inventory truck orders.
• Maintain and monitor restaurant assets list.
• Ensure preventive maintenance with vendors as required.
• Uphold cash controls and security procedures.
• Motivate and direct team for fast, friendly service.
• Coach shifts and team members to raise performance.
• Direct prep and sale to meet speed of service guidelines.
• Uphold operational and brand standards.
• Perform duties of Hourly Shift Coordinator when necessary.

Skills

Leadership

Guest service

Team development

Inventory management

Operations oversight

Cash handling

Coaching

Flexibility

Education

HS diploma or GED

2 years college preferred

Job description

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).

Manage Profitability, Guest Relations, Team Members, and Operations:

• Manages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspections
• Places and receives inventory truck orders
• Maintains and regularly monitors a list of all restaurant assets
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
• Ensures that therestaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility
• Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance
• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Ensures that restaurant upholds operational and brand standards
• *Performs duties of Hourly Shift Coordinator when necessary

Requirements:

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience, experience in management preferred
• Some understanding of P&L interpretation and management to influence profitability
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.