Assistant Manager

Harri; Dover (DE); On-site; USD 45,000 - 60,000; Full time

Job summary

Cape King Franchise is seeking an Assistant General Manager in Dover, Delaware. The AGM will oversee daily restaurant operations during shifts, drive guest satisfaction, and support the management team in training and performance management.

Ideal candidates have a high school diploma or equivalent restaurant management experience, are at least 18, and communicate in English (Spanish helpful). They will help with scheduling, cash handling, and ensuring brand standards and safety compliance.

Qualifications

• High school diploma or equivalent restaurant management experience.
• Must be at least 18 years of age.
• English communication required; Spanish helpful.

Responsibilities

• Oversee restaurant operations during shifts to ensure smooth service and guest satisfaction.
• Support management with staff scheduling, training, and performance feedback.
• Help manage cash handling, security, and daily financial reporting.
• Ensure compliance with brand standards, safety, and local regulations.

Skills

Staff management

Cash handling

Labor tracking

POS systems

Education

High school diploma

Tools

POS systems

Job description

Cape King Franchise is a newly founded organization with a bold vision: to create aBest-in-Class Burger King experiencein the Quick Service Restaurant industry. We're starting strong with six financially successful Delaware locations, and we're investing heavily instate-of-the-art equipment, modern infrastructure, and cutting-edge digital capabilitiesto elevate our operations.

But our greatest investment? Our people. We believe that building a talented, motivated team is the key to fueling future growth. That's why we're committed to developing leaders who share our passion for the Burger King brand, exceptional customer service, and people development.

And here's the best part: we believe work should be fun. From creating a positive, energetic environment to celebrating wins together, we want every team member to enjoy coming to work and feel proud of what we accomplish.

Assistant General Manager

Reports to: Restaurant General Manager

The Assistant General Manager (AGM) oversees all Restaurant activities during their shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards. They support the Management Team in staff management and financial performance management, playing a pivotal role in implementing policies, ensuring safety standards, and fostering a positive work environment. As the GM's right hand, they assist in decision-making, training, and maintaining overall restaurant efficiency and profitability. The AGM will assist in executing limited GM duties as needed.

Essential functions include, but are not limited to:

• Demonstrates self-awareness, motivates self and others, and proactively seeks feedback.

• Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations.

• Ensures adherence to brand standards for service, food quality, and safety.

• Creates a supportive environment for team members and resolves concerns promptly.

• Treats employees with respect, recognition, and manages sales and labor tracking effectively.

• Maintains cleanliness, maintenance, and service standards to uphold brand image.

• Plans and executes shift operations efficiently, following company guidelines for cost control.

• Leads with empathy, fairness, and a focus on teamwork, identifying and developing talent for future roles.

• Applies financial understanding to improve business decisions and ensure cash handling procedures are followed.

• Ensures compliance with labor laws.

• Coordinates restaurant operations, including staffing and inventory management, and completes administrative duties.

• Identifies trends and implements action plans for improvement, focusing on long-term sales growth.

• Motivates and trains Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members.

• Supports the success of the business hands-on as needed, whether by preparing food, serving guests, cleaning the store, or other duties.

• Other duties as assigned.

What Will Make You Successful:

• Must be at least 18 years of age.

• High school diploma or equivalent restaurant management experience.

• Communication in English is required, Spanish comprehension helpful. Fundamental requirements include reading, writing, math, and computer/POS skills.

If you're looking for career advancement, leadership opportunities, and the chance to make an impact while having fun this is your moment. Come join us on our journey to transform Cape King Franchise into a powerhouse of excellence.

Your future starts here. Let's build something amazing together!

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