Assistant Manager

Planet Fitness; Detroit (MI); On-site; USD 46,838,000 - 52,349,000; Full time

Benefits offered by this job

Great growth opportunities

Excellent training program

Set Schedule

Employee Referral Bonus

Medical, Dental and Vision insurance

401(k) with employer match

Profit sharing

Free Black Card Membership

Paid time off

Shift premium $1/hour 10:00 PM-6:00 AM

Clean, collaborative work environment

Opportunity to impact community health

Team-oriented culture

Job summary

Planet Fitness in Detroit, MI is seeking an Assistant Manager to lead a team and provide a superior member experience in alignment with our Judgement Free standards. The role involves partnering with the General Manager to run daily club operations and maintain a welcoming environment.

You will recruit, hire and train staff while driving customer service excellence and ensuring the club remains clean and well-maintained for members and guests.

Qualifications

• Minimum of 1 year of management experience.
• Fitness, retail or hospitality experience preferred.
• Must be 18 years of age or older.
• Continual standing and walking during shifts.
• Ability to lift 45 pounds.

Responsibilities

• Oversee the entire operation with the General Manager to ensure a positive member experience and operational excellence.
• Manage and inspire the club team in the absence of the General Manager.
• Assist with recruitment, hiring and training to keep the club fully staffed.
• Uphold the company’s customer service standards and greet and assist members and guests.

Skills

Management experience

Customer service

Education

Assoc. degree in Exercise Science/Business

Job description

Job Details

Job Location: Detroit, MI 48228 Salary Range: $16.75 Hourly Job Shift: Full Time We are looking for Assistant Managers who want to be part of the Planet Fitness team! As an Assistant Manager, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience, and leading a team of associates to achieve operational excellence!

Benefits:

• Great growth opportunities - we are a dynamic and growing company!
• An excellent Training program.
• Set Schedule
• Employee Referral Bonus program
• Medical, Dental and Vision insurance benefits.
• 401(k) with a generous employer match
• Profit sharing program!
• FREE Black Card Membership (inspiring you and your closest friend to be your best!)
• A generous paid time off policy that is available on your start date and increases along with your tenure!
• This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
• A sparkling clean work environment (where we all pitch in to keep the club pristine!)
• Contribute to changing people's lives every day by helping us create a healthier Planet
• Work hard play hard with an amazing group of talented, dynamic team members

Responsibilities:

• In partnership with the General Manager, the Assistant Manager is responsible for the entire operation and management of the Club, ensuring positive member experience, teamwork and operational excellence.
• The Assistant Manager, manages and is responsible for all aspects of the Club’s operation in the absence of the Club General Manager. To work productively as part of a team and to motivate and inspire the team to achieve club productivity and customer service goals. To follow all Company standards, ensuring that the work shift contributes to the financial best interests of the Club, ensuring the individual and collective skills of the team are utilized effectively, and both the staff and member experience is positive.
• The Assistant Manager will assist with recruitment, hiring and training in order to ensure that the club is fully staffed at all times.
• Ensures excellence in Company Customer Service/Member Service at all times by consistently creating a welcoming environment for the members by greeting and assisting, as well as quickly responding to member inquires and needs.

QualificationsRequirements:

• At least one year of management experience required. Fitness, retail or hospitality experience strongly preferred.
• Associate’s degree in Exercise Science, Business, Kinesiology, or similar degree, or a combination of experience and education preferred.
• Must be 18 years of age or older.
• Continual standing and walking during your shift.
• Continual talking to members and potential members in person and on the phone during your shift.
• Must be able to lift 45 pounds.

What It Means to Join the Planet Fitness Team:

• It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
• It means being part of a company that cares about improving the health and well-being of our communities.
• It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong.
• It means encouraging professional growth and development.
• It means creating a positive impact in our local communities through philanthropic initiatives.
• It means being part of a brand of which you can be proud!

Equal Opportunity Employer