Assistant Manager

Madewell; Denver (CO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Discount on Madewell products

Bonus programs

PTO & holidays

401(k) with match

Medical & prescription coverage

Employee discounts on related brands

Job summary

Madewell in Denver, CO is seeking an Assistant Manager to lead a sales team and drive profitability through customer connections and brand loyalty. You’ll support store leadership, manage operations, recruit and coach staff, and ensure exceptional service while staying on top of merchandising and community engagement.

You will collaborate with leadership to execute strategies, schedule shifts, and coach associates to exceed goals, delivering a polished customer experience every day.

Qualifications

• 1–2 years of retail management experience preferred.
• Strong customer service mindset and brand passion.
• Proven ability to lead a team and drive results.
• Excellent communication and problem-solving skills.
• Flexible scheduling including nights, weekends and holidays.

Responsibilities

• Support the Store Director and Associate Store Manager to drive business results while maintaining brand standards.
• Own your division of responsibility (merchandising, operations, HR, service).
• Manage store operations, systems and tech; ensure accountability.
• Support recruiting, training, and development as needed for the team.
• Foster a collaborative environment and ensure best-in-class customer service.
• Lead product knowledge sessions to elevate customer connections and store performance.

Skills

Retail Management

Customer Service

Team Leadership

Communication

Flexibility

Job description

## Assistant ManagerApplylocations: Denver, CO, USA (Cherry Creek - Madewell)time type: Full timeposted on: Posted 8 Days Agojob requisition id: 126652**Our Story**At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.**Job Summary**As an Assistant Manager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.**What You’ll Do*** Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.* Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)* Manage store operations, systems, and technology while ensuring accountability.* Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.* Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.* Ensure the team is always on track to exceed goals and provide best-in-class customer service.* Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.* Come up with innovative ways to engage the community and build loyalty through events.* Can step into a variety of roles on the sales floor, if needed.**Who You Are*** Have 1-2 years of retail management experience with a similar scope.* Passionately support our brand, customers, and teams.* Stay up to date with current fashion trends and industry developments.* Embrace teamwork, flexibility, and courtesy while executing tasks.* Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.* Have scheduling flexibility, including nights, weekends and holidays.* Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.**Some Perks and Benefits****Part-Time*** Competitive base pay and bonus programs* Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell* Entertainment, travel, fitness, and mobile technology discounts* 401(k) plan with company matching donations* Medical and Prescription coverage**Full-Time*** Competitive base pay and bonus programs* Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell* Competitive Paid Time Off (PTO) plan, including paid holidays* 401(k) plan with company matching donations* Medical, dental, prescription, vision, and life insurance* Entertainment, travel, fitness, and mobile technology discountsSee our full list of benefits hereNote: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.