Assistant Manager

Ontario Trillium Foundation; Cypress (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Career Progression

Amazing team

Job summary

Ontario Trillium Foundation is seeking a dedicated Assistant Manager to lead our team in Cypress, Texas. You will empower your team to deliver exceptional guest experiences while overseeing restaurant operations, managing financial responsibilities, and developing a high-performing team.

The ideal candidate is passionate about guest service and has strong operational experience. You will maintain high standards in a fast-paced environment and support team development through effective leadership and training.

Qualifications

• Demonstrate a passion for guest service and exceptional guest experiences.
• Have strong operational experience.
• Be able to engage and develop high performance within the team.

Responsibilities

• Ensure exceptional guest experiences by providing high-quality service.
• Manage the shift to ensure the team has the necessary tools.
• Participate in recruiting and training a diverse team.

Skills

Guest service passion

Operational experience

Team leadership

Cleanliness and food safety

Communication

Job description

Hiring Immediately!

We are looking for a dedicated and enthusiastic Assistant Manager to lead our team. You will empower your team to deliver exceptional guest experiences, oversee restaurant operations, manage financial responsibilities, and develop a high‑performing team. As a passionate leader with a "Can Do" attitude, you will lead by example, provide excellent customer service, and maintain quality standards in a fast‑paced environment.

Apply to this job if you:

• Demonstrate a passion for guest service and creating exceptional guest experiences.
• Pride yourself on building relationships with guests and your team.
• Have strong operational experience.
• Enjoy leading a diverse team in a fast‑paced environment.
• Are able to engage others and develop high performance within your team.
• Are committed to maintaining high standards of cleanliness and food safety.
• Have a cheerful outlook and an outstanding work ethic.

Interested? We would love to hear from you! Apply now to join the team!

In This Role You Will

Customer Service

• Ensure exceptional guest experiences by providing high-quality service and products.
• Answer questions about the menu and provide recommendations.
• Address guest service complaints promptly and professionally, turning negative situations into positive ones.
• Enjoy making your guests’ day!

Restaurant Operations

• Manage the shift by ensuring your team has all the tools they need to succeed.
• Ensure the restaurant meets critical standards of quality, service, and cleanliness.
• Effectively schedule staff, forecast and order inventory needs, and maintain restaurant equipment to ensure smooth operations.
• Support the restaurant's sales goals and manage inventory, cash, and other financial responsibilities as directed by the General Manager.
• Ensure compliance with all restaurant, brand, and franchisee policies.
• Demonstrate a readiness to assist the team during busy periods or as needed, showing a willingness to roll up your sleeves and help out with service, food preparation, and other day‑to‑day operations.

Team Leadership

• Participate in the recruitment and training of a diverse team to achieve and maintain high standards of operation.
• Support team member development through cross‑training and delegating tasks effectively.
• Promote a respectful team culture, managing members with open communication and understanding.
• Foster a lively and fun atmosphere while motivating team members to achieve restaurant goals.
• Work with integrity, honesty, and accountability in all situations.

Benefits

• Competitive compensation
• Amazing team
• Career Progression
• And many more...