Assistant Manager

The Tile Shop; Colorado Springs (CO); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Medica Value-Added Services

Virtual Care

Vision Insurance

Basic Life and AD&D

Voluntary Life

Voluntary Short-Term Disability

Long Term Disability

Voluntary Accident Insurance

Employee Assistance Program (EAP)

Lincoln Financial Value-Added Benefits

Dependent Care Flexible Spending账户

Job summary

The Tile Shop is seeking a capable Retail Sales Manager in Colorado Springs to build and lead a dynamic team of Sales Associates. You will train staff, greet customers, and drive tile product sales while overseeing store and warehouse operations.

With a focus on installation knowledge, delivery updates, and brand standards, this role emphasizes leadership, scheduling, and inventory control to meet business goals.

Qualifications

• 1+ years of experience in retail management.
• Proven ability to build, develop, and motivate a sales team.
• Weekend availability.
• Strong work ethic with a drive to exceed expectations.
• Able to work in a fast-paced, commission sales environment.
• Detail-oriented and highly organized.
• Sense of design: coordinating styles, colors, textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.
• Previous experience in a related field preferred.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Team leadership

Customer service

Attention to detail

English communication

Job description

A Tradition of Excellence
Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out. Our associates travel literally across the globe, exploring the latest styles and innovations available in materials such as porcelain, glass, ceramic, travertine and other natural stones. With a network that comprises more than 140 stores, we offer a wide selection of high-quality tile products, exclusive designs, expert staff and amazing customer service.

Job Description

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

*First year income expected 60-75K at target

Qualifications

• Must have weekend availability
• 1+ years of experience in retail management
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations
• Work well with others in a fast-paced, commission sales environment
• Open to learning and growing independently and from feedback
• Lead with a positive attitude and contagious enthusiasm
• Detail-oriented and highly organized
• Sense of Design: put together various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English
• Previous experience in a related field preferred

Additional Information

At The Tile Shop, we are committed to developing the WHOLE you, not just the WORK you. Our benefits program is our investment in you as an important contributor to our success, and we are proud of our highly competitive package.

• Medical Benefits
• Health Savings Account (HSA)
• Medica Value-Added Services
• Virtual Care
• Vision Insurance
• Basic Life and AD&D
• Voluntary Life
• Voluntary Short-Term Disability
• Long Term Disability
• Voluntary Accident Insurance
• Employee Assistance Program (EAP)
• Lincoln Financial Value-Added Benefits
• Dependent Care Flexible Spending Account (FSA)
• Pre-Paid Legal Plans
• 401(k) Retirement Plan
• 401(k) Matching
• Employee Discount

The Tile Shop is an Equal Opportunity Employer.