Assistant Manager

Checkers & Rally’s Drive-In Restaurants; Cleveland (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical and dental plans

Recognition programs including bonuses

Flexible scheduling

Job summary

Checkers & Rally’s Drive-In Restaurants in Cleveland, Ohio, is seeking an Assistant Manager to support restaurant operations and deliver excellent Guest service. You will help promote sales, manage the training of Team Members, ensure compliance with policies, and maintain a clean and enjoyable work environment.

The ideal candidate will have 1-2 years of management experience in Quick Service Restaurants and strong interpersonal skills. We offer competitive benefits and a culture focused on personal and career growth.

Qualifications

• 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR).
• Ability to work flexible schedule and extended hours.
• High energy to keep up with fast-paced environment.

Responsibilities

• Assisting with interviewing and hiring right Team Members.
• Training Team Members on operations and Guest service.
• Providing feedback and coaching to Team Members.

Skills

Food Safety Certification

Restaurant Management

Interpersonal Skills

Verbal and Written Communication Skills

Basic Math Skills

Education

High School Diploma or GED – Preferred

Tools

Microsoft Office

Job description

PURPOSE OF YOUR WORK

At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager in executing the restaurant plan to achieve sales and profits goals, enforce procedures, and provide excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.

How You Make a Difference Everyday

• Building sales and profits by promoting Guest satisfaction and managing restaurant operations
• Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager
• Assisting with interviewing and hiring the right Team Members
• Ensuring policy and procedures are being followed on shifts
• Training Team Members on operations, Company policies and procedures and Guest service
• Identifying and responding to complaints and policy and procedure violations
• Providing regular feedback and coaching to Team Members on their performance
• Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests

YOU'VE GOT THIS?

• High School Diploma or General Education Degree (GED) – Preferred
• Food Safety Certified
• 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
• Basic math skills
• Microsoft Office and general systems experience
• Strong interpersonal and verbal and written communication skills
• Ability to work flexible schedule and extended hours
• High energy to keep up with our fast‑paced environment
• Commitment to our core values of integrity, service, excellence, and courage to be bold & grow

WHAT’S IN IT FOR YOU?

• Operations Excellence: Our team expects and delivers nothing but the best
• Training & Development: We bring out the best by ensuring everyone gets well trained
• Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally’s
• Benefits & Rewards: We offer comprehensive benefits such as medical and dental plans, as well as recognition programs including bonuses
• Compensation: Work today and get paid tomorrow

Location: Lee Road (4029-1002)