Assistant Manager

Triple Cities Metal Finishing; City of Binghamton (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Paid Holidays

Paid Vacation / Sick Time

401(k) Retirement Plan with Company M

Medical, Dental & Vision Insurance

Employee Assistance Program (EAP)

Health Savings Account (HSA)

Company Paid Life Insurance

On-site Fountain Soda

Job summary

Triple Cities Metal Finishing is seeking an Assistant Manager for the Plating Department to own floor operations, drive production flow, and lead a team across multiple shifts. You will ensure tasks are completed and hit on‑time delivery targets while working closely with our Leadership Team for growth opportunities.

Strong leadership, clear communication, and initiative are essential, with hands‑on involvement on the production floor about 90–95% of the day.

Qualifications

• Demonstrated leadership experience overseeing people across departments and shifts.
• Strong accountability and ability to address performance issues professionally.
• Excellent verbal and written communication skills for all levels of the organization.
• Proficient with Microsoft Excel (basic formulas, reports) and email systems.
• Attentive to detail, problem-solving, and organizational skills.
• Ability to identify root causes and implement corrective action.

Responsibilities

• Lead plating floor personnel across multiple shifts, maintaining productivity.
• Set clear expectations, hold people accountable, and follow up on tasks.
• Address performance or behavioral issues directly and professionally.
• Identify problems, take initiative, and work independently with minimal direction.
• Assist with production scheduling, workflow coordination, and prioritization.
• Maintain regular communication with supervisors regarding staffing and production needs.

Education

High school diploma or GED

Tools

Microsoft Excel

Job description

Triple Cities Metal Finishing is currently seeking an Assistant Manager for our Plating Department. As an Assistant Manager, you will take hands‑on ownership of floor operations, drive production flow, lead employees, and enforce accountability-directly impacting our throughput and ensuring we hit our on‑time delivery targets every time. Additionally, this role offers a fantastic opportunity to work directly with our Leadership Team, with a clear path for career advancement and professional growth.

About Us

Triple Cities Metal Finishing provides a wide variety of surface finishing options to a multitude of industries including aerospace, agricultural, automotive, computer, electronics, household, industrial, medical, military, construction, and office parts. We are ISO 9001:2015, AS9100D & NADCAP Certified!

Since 1945, TCMF has made innovative, as well as necessary changes in the way we conduct everyday business. From advanced surface preparation to highly technical finishing processes, we can handle the smallest pieces to large parts over 30 feet long.

Our three shifts of skilled professionals in our 125,000 square foot facility have made us the vendor of choice for metal finishing for Northeastern United States. Whether it is electroplating, electroless plating, wet paint, or powder coat, we finish it right the first time!

Position Overview

Leadership & Employee Accountability:

• Lead and manage plating floor personnel across multiple shifts and departments, ensuring employees remain on task and focused on productivity.
• Confident in setting clear expectations, holding people accountable, and following up consistently to ensure tasks are completed.
• Comfortable handling confrontation and addressing employee performance, attendance, or behavioral issues directly and professionally.
• Address problems head‑on as they arise rather than avoiding difficult conversations.

Independence & Initiative:

• Highly self‑motivated and able to work independently with minimal direction, taking complete ownership of floor operations without requiring micromanagement or constant supervision.
• Proactively identify problems, recognize what needs to be done, and take immediate initiative to address issues.
• Trusted to follow through on all assignments, prioritize tasks effectively, and remain productive during slower periods without needing direction on what to do next.

Production & Workflow Support:

• Assist with production scheduling, workflow coordination, job prioritization, and monitoring production progress to identify potential bottlenecks or delays.
• Ensure departments operate efficiently and labor is utilized effectively across workstations.
• Maintain open communication with supervisors and management regarding staffing, scheduling, and production needs.

Facility Walkthroughs & Checklists:

• Perform regular walkthroughs throughout the facility to monitor operations, organization, cleanliness, safety, and employee productivity.
• Complete daily operational checklists and ensure required floor tasks are consistently performed.
• Identify operational issues during walkthroughs, take ownership of getting them corrected, and follow up until fully resolved.

Computer & Administrative Skills:

• Proficient in Microsoft Excel, including maintaining spreadsheets, updating reports, organizing data, and working with basic formulas.
• Comfortable using email and computer systems for daily operational tasks, documenting issues, tracking progress, and communicating accurately.

Customer Communication:

• Assist with customer communications regarding order status, production scheduling, and general inquiries.
• Communicate professionally and provide timely, accurate updates while coordinating with internal departments to help resolve customer concerns.

Physical & Work Environment Expectations:

• Hands‑On Floor Role: This is primarily a hands‑on position, with approximately 90-95% of the workday spent on the production floor and 5-10% at a desk.
• Must be comfortable being on your feet, walking throughout the facility, interacting with employees, monitoring operations, and addressing issues in real time.

Qualifications

• Experience:
  • Demonstrated leadership experience managing people across departments and shifts.
• Skills:
  • Strong leadership drive, accountability, and the ability to hold difficult conversations professionally.
  • High level of initiative and self‑motivation; able to work independently without micromanagement.
  • Clear and concise communication skills, both verbal and written, to effectively convey information across all levels of the organization.
  • Proficient in Microsoft Excel (basic formulas, spreadsheets, reports) and email systems.
  • Strong attention to detail, problem-solving, and organizational skills.
  • Ability to identify problems to their root cause and implement corrective action.

Education Requirements

• High school diploma or GED Preferred.

Total Compensation Package

• Wage:
  • $65,000 - $70,000 per year.
  • Compensation depends on the selected candidate's experience.
• Benefits:
  • We recognize the value of a comprehensive benefits package and work vigorously to ensure our package meets the needs of our employees and their families. Eligible employees can elect and participate in a variety of benefits including:
  • Paid Holidays
  • Paid Vacation / Sick Time
  • 401(k) Retirement Plan with Company Match
  • Medical, Dental & Vision Insurance
  • Employee Assistance Program (EAP)
  • Health Savings Account (HSA)
  • Company Paid Life Insurance
  • Voluntary Insurance Benefits including Disability Insurance, Accident Insurance, Cancer Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, and Life Insurance
  • Free Fountain Soda Machine On‑site!

Triple Cities Metal Finishing is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.